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Membership and professional standards manager

London
Manager
£35,000 - £40,000 a year
Posted: 19 November
Offer description

Are you looking for a membership management role with a bit of a twist or looking to advance your career within a membership organisation? If so, this could be the position for you. BAPRAS (British Association of Plastic Reconstructive and Aesthetic Surgeons) is looking to recruit a dynamic membership and professional standards manager to join their team on a full time, hybrid basis. BAPRAS speaks for the majority of reconstructive and aesthetic plastic surgeons providing services to patients in the UK today. As the voice of plastic surgery, BAPRAS sees its role as increasing understanding of the scope of plastic surgery. They aim to raise the profile of plastic surgeons as an intrinsic element of care teams providing specialist care to patients with a wide range of conditions. Continuing their objective of advancing education, BAPRAS is always looking to promote innovation within the speciality of plastic surgery. This key role will oversee all aspects of a membership program, including recruitment, retention, engagement, and administration. You’ll devise initiative and creative membership campaigns that demonstrate the value of membership of BAPRAS and keep the community engaged and thriving. In addition, you will also be responsible for providing advice to members and officers on the Professional Standards Committee and Council, overseeing the day-to-day management of the above, ensuing adherence to current good governance practices and policies. What you’ll do: - As Membership Manager you will:- * Develop and lead membership drives and campaigns developing and implementing strategies to acquire new members. * Analyse membership data and trends to identity opportunities for growth in the sector * Create programs to retain existing members * Work with the Communications and Marketing Manager to maintain and develop regular communication with members through various channels (email, newsletters, social media), at all touch points within the membership journey, keeping them informed about benefits, events, and relevant information. * Ensure the effective and timely delivery of administration work surrounding membership including * processing applications, * dealing with queries from or about members, * ensuring records are kept up to date and members are in correct categories, * recruitment of new members * Membership renewals As Professional Standards Manager you will:- * In conjunction with the Professional Standards Committee/Council develop, review and implement professional standards, codes of conduct and accreditation procedures * Provide advice and guidance to the Committee and Council on such governance and constitution, elections and Committee members participation * Attend and contribute to meetings as required to include but not limited to presenting reports or papers, giving procedural and constitutional advice and providing updates on actions etc. * Ensure the effective and timely delivery of administration work surrounding committees, including creating agenda and papers, taking minutes, ensuring actions are undertaken in a timely fashion and committee members are recruited for as required, undertaking any additional work as assigned by the committees as necessary. What you’ll need:- A degree in Business, Marketing, Policy or related field and/or proven experience in membership recruitment, retention and management strategies using data driven insights – experience of recruitment initiatives aimed at growing international membership would be a bonus. Good understanding of the requirements under the GDPR Proficiency with CRM and membership management software. Demonstrable experience of showing a strong understanding of ethical practice, governance and risk management A passion for building relationships and fostering a strong sense of community Excellent attention to detail. Excellent written, verbal and numerical skills to produce clear and objectively written reports and advise on complex issues. Experience of working with committees, governance and administration systems

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