Job Description Job Purpose The role of Financial Operations Manager is really important to us. Your role will play a key part of the customers experience with Radius, ensuring best in class performance, value of money and customer communications. We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be… Full end to end management of the financial elements of the Implementation process. Driving a process improvement initiative to ensure our installation partners are providing sufficient job data to allow the business to reconcile & approve costs ahead of releasing payments. Business partnering with the Telematics Operations team to review contacts, credit notes, complaints & cancellations relating to a customer’s implementation journey to identify further areas of improvement to the customer experience. Acting as the Finance lead for the requirements gathering, solution design and testing for an enhanced installer portal. Assessment of best value for money installations approach and business partnering with the Telematics Implementation team to manage implementation costs. Financial control governance of our internal installers and associated van stocks. Creating ongoing performance metrics to monitor implementation partner performance and charging. Ability to manage and structure large volumes of data from multiple sources and in multiple formats to allow the business to manage our installation jobs effectively. Drive best practices in terms of data required from our implementation partners with the goal to align our data inputs from our partners. Ownership of MI production for supplier and engineer performance and costings. Working with the Financial Operations to continuously assess our installation partner performance across multiple territories to determine whether our charging grace periods are suitable. Business partnering with Commercial team regarding profitability of installations, cashflows and pricing. Working in conjunction with the Head of Implementation (Operations) to develop supplier and engineer SLAs. Filtering down performance metrics to our European Dispatch and Installation managers and meeting with them in person to regularly review performance and ongoing improvement initiatives.