Job Overview
Starting salary £12.21ph rising to £12.41 after successful completion of probation and to £12.60 after a further 12 months in post. St Anne’s Community Services operates 24/7 supporting individuals in their homes and communities. We are seeking caring and enthusiastic Support Workers for supported living and outreach services across South Tyneside. Flexibility, a UK driving licence, and a genuine interest in helping clients live independently are essential.
Key Responsibilities
* Prepare and review person‑centred support plans with clients, ensuring they reflect the clients’ views and aspirations.
* Support clients to fulfil their aspirations, live as independently as possible and participate in social visits, events, and other activities.
* Communicate openly and transparently with clients and team members, and cooperate with inspectors during quality inspections.
* Provide personal care respectfully, maintaining clients’ dignity when assisting with washing, bathing, toileting and continence.
* Keep accurate records, including daily notes, and adhere to Health and Safety requirements such as manual handling, food hygiene, fire safety, infection control and risk assessment procedures.
Detailed Job Responsibilities
* Provide an appropriate level of care and support to clients, including personal care, in accordance with care plans.
* Maintain accurate written and numerical records.
* Carry out personal care and domestic duties as required by each service.
* Perform physical duties such as climbing stairs, using hoists, pushing wheelchairs, moving people and working night shifts; adjustments will be considered under the Equality Act if required due to disability.
* Use computer packages such as Word, Outlook and the Internet, and undertake relevant training and qualifications in care as required.
* Work cooperatively as a team member.
* Communicate effectively with carers, families, inspectors and other stakeholders.
* Hold a current UK driving licence.
Person Specification
* Experience: Previous experience working in care (employment or as a home carer) is desirable.
* Qualifications: Care Certificate required or willingness to undertake a Care Certificate.
* Desirable: Current driving licence.
Benefits
* 20 days annual leave (excluding bank holidays), rising +1 day for each year of service, capped at 25 days.
* 24‑hour Employee Assistance Programme.
* Continuous opportunities for training and career development.
* Cycle to Work scheme.
* Refer A Friend recruitment initiative.
* Flexible working opportunities (where applicable) after successful completion of probation.
* Group Personal Pension Scheme.
* Discounted income protection scheme.
* Free car parking at most services.
* Free life assurance cover.
Equality, Diversity and Inclusion
St Anne’s is committed to promoting equality, diversity and inclusion. We welcome applications from under‑represented groups and from people with disabilities. As a Disability Confident employer we will offer an interview to disability applicants who meet the essential criteria for the role.
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