Overview
The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. You must be able to problem‑solve and think on your feet, along with being a people person, planning and coordinating resources, and be passionate about delivering exceptional customer service.
Responsibilities
* Motivate and coach the team to deliver excellent customer service
* Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
* Stock management
* Analyzing and interpreting sales performance data and reports
* Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
* Ensure all company standards are implemented and maintained (merchandising, admin)
* Delivery of all KPIs, meeting all company standards
* Recruitment and training of the team
Qualifications
* Already demonstrating a superior level of performance within your own store, you will have the right mix of managerial and technical aptitudes to drive performance
* Previous experience as a Store Manager in a fast‑paced, high‑volume retail setting
* A hands‑on leader with experience in retail store management
* A positive, flexible approach with a can‑do attitude
* Energy and enthusiasm, with ability to work under pressure in a demanding, fast‑paced environment
* Confidence and ability to motivate, coach and inspire the team
* Highly numerate
* Attention to detail
* Good communicator
* Methodical, organized and have a structured approach to work
* Fully flexible across the week
Salary: £33,500 + potential to earn commission and bonuses.
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