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Location: Lilleshall National Sports Centre, Shropshire, TF 9AT
Job type: Full Time, Permanent
Working Hours: 5 days per week, including early, late, and weekend shifts
Salary: Up to £, per annum + Excellent benefits
Here at Lilleshall, our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services, we need an enthusiastic and customer-focused team. We are currently recruiting for an Operations Assistant to join the centre.
Lilleshall is one of Sport England's National Sports Centres and hosts several National Governing Bodies of Sport. It offers excellent facilities to Britain’s leading sportsmen and women. Lilleshall is also a Conferencing and Event Centre, with recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.
As the Operations Assistant, you will assist the Duty Manager, ensuring customer safety and high standards of service and customer care. Responsibilities include supervising activities such as health and safety checks, maintaining cleanliness, and handling and setting up equipment.
You will contribute to creating a safe, fun, and professional environment with excellent development opportunities.
About you
The ideal candidate will be passionate, enthusiastic, and committed to providing excellent service to visitors. You should be willing to go the extra mile for customers.
Previous experience in a busy leisure environment handling high volumes of adults and children is preferred, but full training will be provided to suitable candidates.
You should have a flexible approach to working hours and a willingness to learn new skills.
If you meet these criteria and are seeking a challenging and varied role, please apply today.
Why Serco
Meaningful work: Working in Leisure allows you to play a vital role in serving communities and providing a safe, fun environment for health and social connection.
Opportunities for growth: We support internal progression, skill development, and training to help you advance your career.
Great team: Our staff are dedicated to excellent service, and we value pride in work.
What we offer
* Free membership at the Centre plus heavily discounted classes and facilities
* Free safeguarding training and DBS check
* Excellent development and training opportunities
* 6% employer-matched pension contribution
* Days annual leave (specific number to be filled in) plus public holidays
* Life assurance up to 2x base salary
* Additional leisure benefits
Serco/Serco Leisure Operating Limited manages the recruitment process and employee engagement on behalf of the Trust. The Trust is committed to equal opportunities. Applicants are encouraged to contact the Recruitment Team for any additional needs or questions. A DBS check will be conducted where appropriate.
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