Were exclusively recruiting a Fuel Coordinator for a growing manufacturing business in the Malton area, working on-site in their Fuel Office. This is a full-time role where youll be central to a busy, fast-moving customer operation. Youll join a supportive, service-led team within a well-established manufacturing business. Theyre proud of their reputation for reliability, responsiveness, and long-term customer relationships. Continued growth and high seasonal demand mean theyre strengthening the Fuel Office team with someone who thrives in a fast-paced environment and enjoys taking ownership of the role. What the Fuel Coordinator job involves Handling inbound calls and emails, owning customer queries and resolving issues quickly and professionally Creating quotes, negotiating fuel prices, processing orders, and taking payments accurately and efficiently Keeping customers updated, building strong relationships, and managing expectations during peak periods Investigating problems, identifying solutions, and following through to resolution; escalating appropriately Working closely with and supporting the department manager to maintain service levels and improve processes Skills required Experience in customer service / order processing (Manufacturing, Engineering, Logistics, or similar fast-paced setting is ideal) Calm, solutions-focused approach with confidence handling difficult conversations Strong communication and relationship-building skills with a positive, can-do attitude Sound IT skills: confident with Excel, Outlook, and Word; quick to learn internal systems High attention to detail, accurate data entry, and effective workload prioritisation A team player who takes ownership and delivers under pressure Other information Full-time: MondayFriday, 8:30am5:00pm 100% office-based with car parking available Own transport essential due to location This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website www.kdrecruitment.co.uk where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.