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Credit controller

PIB Group
Credit controller
Posted: 29 August
Offer description

PIB Group Staffordshire, England, United Kingdom


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The Role

PIB Group is looking for a passionate individual committed to delivering excellent customer service. The Credit Controller is a key position within the first line of defence for the organisation, acting as a safety net from an operational and regulatory perspective.

This role is a 6-month fixed-term contract - 35 hours per week.


Responsibilities

* Maintain & reduce monthly aged debt for the group
* Chase clients/brokers for debt settlement to ensure collection within credit terms
* Manage your own diary and workload effectively
* Send statements in a timely manner
* Communicate with customers via telephone and email; follow up to resolve debts
* Build strategic relationships across the organisation and communicate effectively with stakeholders at various levels
* Escalate issues and queries promptly to team leader/manager
* Assist with audit queries
* Perform administrative duties such as managing email inbox and queries
* Perform ad hoc duties as required


The Candidate

* Experience in a fast-paced credit control department (desirable but not essential)
* Effective written and verbal communication skills
* Proficiency in MS Office Suite (Excel, PowerPoint, Word)
* Resilience to adapt to business growth
* Ability to deliver tasks accurately and on time under pressure
* Positive attitude with problem-solving skills and attention to detail
* Strong organization and time management skills
* Ability to work collaboratively in a team and independently


Why Join Us?

* Competitive salary and benefits
* Flexible working and holiday options
* Pension, parental leave, and life insurance
* Discounts on technology, travel, and leisure
* Learning and development opportunities
* Volunteering and charity support days

Join a company that values innovation, growth, and its people. Apply now to advance your career.


Additional Details

* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Accounting/Auditing and Finance
* Industry: Insurance

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Note: This job posting does not indicate that it is expired or inactive.

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