Role Overview
The HR Change Manager will play a key role in ensuring that people impacting projects and initiatives deliver the objectives set out and maximise colleague adoption. They will have the ability to anticipate reactions to the changes and minimise resistant behaviours from colleagues and stakeholders who are impacted by the changes. This role focuses on the people side of change, preparing, supporting and equipping people to adopt and use changes to business processes, systems, technology, job changes, organisational structures and more.
This job description is not exhaustive and reflects the type and range of tasks, responsibilities and outcomes associated with the role.
Key Accountabilities
* Support to develop change management strategies and plans to maximise end user adoption.
* Create actionable deliverables for the core change management plans; communication, engagement, training resistance and sustainment.
* Integrate key change management activities into the wider project plan.
* Enable the design, development, delivery and management of key communications and training.
* Conduct impact analyses, assess change readiness, and identify key stakeholders.
* Support, engage and coach leaders to drive change adoption at pace.
* Define and measure success metrics and monitor change progress.
* Capture lessons learnt to support the continuous improvement of project delivery, benefits realisation and change outcomes.
Skills & Experience
* A solid understanding of the process and how people transition through change.
* Experience with and knowledge of change management principles, methodologies, and tools.
* Exceptional communication skills, both written and verbal.
* Ability to clearly articulate messages to a variety of audiences.
* Ability to establish and maintain strong stakeholder relationships.
* Ability to influence others and move toward a common vision or goal.
* Ability to operate and work effectively in ambiguous situations.
* Resilient and tenacious with a propensity to persevere.
* Organised with a natural inclination for planning strategy and tactics.
* Problem solving and root-cause identification skills.
* Ability to work effectively at all levels of an organisation.
* Must be a team player and able to work collaboratively with and through others.
* Acute business acumen and understanding of organisational issues and challenges.
* Familiarity with project management approaches, tools and phases of the project lifecycle.
* A background in change management, or leading technology transformation program; experience with Workday implementation is desirable.
* Accuracy and attention to detail under a busy workload.
* Self‑motivated and proactive, with an ability to work independently where required.
* Enthusiastic and committed to learn, with a passion for project management.
* Excellent organisational and time management skills.
* Fluency in Microsoft Excel, PowerPoint and Word.
Working Conditions
This role operates a hybrid working pattern of 2 days a week in the office and has travel linked to the role.
Reasonable Adjustments
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs. Adjustments may include flexible hours or hybrid working arrangements, subject to the nature of the position.
#J-18808-Ljbffr