Overview
This is an exciting time to join Buckinghamshire Archives, as it prepares to relocate from Aylesbury to High Wycombe in early 2027. The role is responsible for the day-to-day planning and delivery of an ambitious and outward-looking Archives and Local Studies Service. If you are well organised, a good people manager and have a professional qualification in Archive Administration or a Local Studies related area, this could be a great job for you!
The Archive Service is planning the relocation of the archives, and the post holder will play a key role in progressing and implementing those plans. The post has direct line management responsibilities: Community Engagement Officer, Customer Access Supervisor and any project staff. The post is responsible for delivering the policies, procedures and standards set by the County Archivist, which support the professional and customer delivery aspects of the service. The post directs and leads the effective day-to-day delivery of the Archives and Local Studies Service, ensuring that excellent customer service is at the core of planning and delivery. The post is the service lead on health and safety matters.
Responsibilities
* Direct line management of Community Engagement Officer, Customer Access Supervisor and any project staff.
* Deliver the policies, procedures and standards set by the County Archivist to support professional and customer delivery aspects of the service.
* Lead the day-to-day delivery of the Archives and Local Studies Service, ensuring excellent customer service is at the core of planning and delivery.
* Act as the service lead on health and safety matters.
* Collaborate with Our Communities directorate across the county to deliver key customer-facing services, including services such as waste collection and disposal, roads and Rights of Way, school transport and sustainable travel, country parks, leisure facilities, libraries, licensing, environmental health and trading standards, cemeteries and crematoria.
Ideal Candidate / Qualifications
* Proven substantial experience in delivering an excellent customer focused service.
* Proven and well-developed skills in leading and motivating both teams and individuals to achieve success.
* Good planning and organisational skills, with proven ability to prioritise and co-ordinate workloads and ensure standards, outcomes and deadlines are achieved.
About Buckinghamshire Council / Benefits
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county. The Council focuses on serving residents better and providing stronger representation for Buckinghamshire. Buckinghamshire Archives is a county-wide service with collections spanning over 800 years of Buckinghamshire's history, including internationally important archives. The Service emphasises customer care and has a foundation of high standards in collections management, guided by the four E's: engage, excite, educate and empower.
We have a set of values chosen by our employees: Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:
* a fair and inclusive culture
* the chance to make a difference to those around you
* health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
* a unified voice through our Employee Representative Group
* ongoing support and opportunities to develop and progress in your career
* opportunities to take part in fundraising and social events
Equality, diversity and inclusion are core to our approach. We are an accessible and inclusive organisation with staff networks overseen by our Equality, Diversity and Inclusion Steering Group. We are Disability Confident and aim for a workforce that reflects the diverse communities we serve. We offer flexible working to support a productive and happy workforce.
Hard work and success deserves recognition. We provide a good work-life balance and promote flexible and agile working arrangements, with benefits including discounts on Cafés, restaurants, shops, pension schemes, Costco membership, discounted gym memberships, travel discounts with Arriva and more.
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