Housing Interventions Worker - Community - Newport
Housing Interventions Worker - Community - Newport
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Permanent£26,339
Make a real difference in reducing homelessness and reoffending.
We are looking for a dedicated and compassionate Housing Support Practitioner to join our team and deliver housing-focused interventions that improve housing outcomes and prevent homelessness among men on probation. This is a vital role supporting individuals in custody or under probation supervision, helping them achieve stability and sustainable housing solutions.
Working closely with prison and probation teams, landlords, and housing services, you will provide tailored support, identify housing needs, and enable successful transitions into appropriate accommodation. You’ll be part of a collaborative team that shares best practice and prioritizes safety, risk management, and positive outcomes.
Key Responsibilities:
* Provide one-to-one housing advice and support to men on probation or due for release from custody.
* Conduct comprehensive housing needs assessments and create structured action plans.
* Deliver tailored housing interventions aligned with project goals and service targets.
* Source appropriate accommodation, including private rented sector options such as shared housing, HMOs, studios, and one-bed properties.
* Liaise directly with landlords and letting agents—arranging viewings, negotiating tenancy agreements, and ensuring all legal and safety standards are met.
* Build strong working relationships with local authority housing teams, social landlords, and charitable accommodation providers.
* Ensure all properties meet Rent Smart Wales standards and legal health and safety requirements (e.g., EPC, gas safety certificates, carbon monoxide monitors).
* Work in line with Forward and Prison/Probation lone working procedures and engage fully in enforcement and risk assessment processes.
* Contribute to team objectives and share best practice with colleagues across the service
All probation-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3 months. All offers are subject to receiving both HMPPS vetting and DBS clearances.
Checks will require you to provide information on the below:
* Yourself (personal information, financial information, police information, criminal history)
* Your family (parents, parents’ partners, siblings, partner(s), children)
* Co-residents
* Associations that may cause a conflict of interest with your role or the prison service.
* Background checks across police information systems on you, your family and other associates
* Credit reference checks
* Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
* Other government and overseas agency or police checks
The Ideal Candidate
We are ideally looking for someone with the knowledge, skills and experience listed below.
* Good knowledge of the Housing and Welfare Benefits system
* Experience of providing advice services to clients on welfare benefits and housing/re-housing etc.
* Experience of assessing adults in need of support around housing and social support and/or substance misuse
* Experiencing of constructing support plans for clients in need of housing support to support them in maintaining their tenancy
* A thorough knowledge of the needs of clients who are in abstinence based recovery or experiencing homelessness, or other complex needs of this client group
* Experience of working effectively with adults experiencing multiple disadvantages; unemployment, homelessness, mental ill health, substance use
Please also see the job description attached for more information about the role.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
* Flexible working
* Training and development opportunities
* Simply Health Cashback Scheme (optional)
* Season Ticket Loan Scheme
* Cycle to work scheme
* Crisis Loan Scheme
* Electric Car Scheme
* 3 x Wellbeing Days (pro rata'd for part time employees)
* Access to Blue Light Card
* 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
* Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
* Death in Service Payment (2x annual salary)
* Critical Illness Insurance (subject to qualifying criteria)
Diversity at Forward Trust
The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.
To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .
Employee Screening and Eligibility to Work
We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.
If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.
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