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This business is a UK-based social justice charity dedicated to helping individuals overcome barriers and build positive futures, particularly those affected by crime, housing instability, or educational disadvantage. Joining them means being part of a mission-driven organisation that actively works to transform lives through support in housing, education, justice, and health services. The company fosters an inclusive and supportive work environment, encouraging applications from individuals with lived experience of the challenges they aim to address.
Your new role
No two days are ever the same, and you will be managing your diary to meet the requirements of the role.
Your new company
This business is a UK-based social justice charity dedicated to helping individuals overcome barriers and build positive futures, particularly those affected by crime, housing instability, or educational disadvantage. Joining them means being part of a mission-driven organisation that actively works to transform lives through support in housing, education, justice, and health services. The company fosters an inclusive and supportive work environment, encouraging applications from individuals with lived experience of the challenges they aim to address.
Your new role
No two days are ever the same, and you will be managing your diary to meet the requirements of the role.
You will meet with Service Users, discuss support needs and how we can help them to meet their objectives; complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support Service Users. You will also need to be able to help our Service Users with applying for HB and paying rent, etc.
All properties require to meet Decent Homes Standard and to do that you will need a sharp eye to ensure that our houses are clean, tidy, and all repairs are reported and actioned.
What you'll need to succeed
* Genuine interest in people – wants to interact with people through different methods (phone, email, face-to-face) and can adapt their communication style to meet the needs of the audience and situation.
* Listening, asking questions to confirm understanding, clear and concise communication, and a critical mindset to challenge the status quo. Uses common sense to help make decisions.
* Acts with integrity and within professional boundaries – in the service users' best interests and knows when to escalate issues or concerns, and to ask for help.
* Able to manage competing priorities – manages self, is organised to deliver, updates systems and reports in a timely manner, sets reminders and follows up to ensure tasks are completed. Pays attention to detail.
What you'll get in return
This is a temporary position with the opportunity for the role to become permanent for the right candidate. The salary for this role is £26,500. The working hours fluctuate from 8am to 10pm.
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