Franchise Training Coach (Central Region)
Join to apply for the Franchise Training Coach (Central Region) role at The Wonderfield Group.
Location: Head Office - Wonderfield Group
Contract: Full Time
Salary: 35,000
Hours: 40 per week
The Wonderfield Group, recently acquired by Zensho Holdings—Japan's leading food service company with a market cap of $5.5 billion—aims to become the world's largest food company and eradicate hunger and poverty globally. We operate restaurants, factories, sushi kiosks, and have launched Snowfruit, a successful cut fruit business. Our combined annual sales are $2.5 billion with an EBITDA exceeding $140 million, and we have an ambitious growth plan.
We are seeking a passionate Franchisee Coach dedicated to food quality, safety, and team development. This hands-on role involves supporting our franchised kiosks by providing guidance on sushi preparation, food safety, operational excellence, and troubleshooting quality issues. You will work closely with Franchisees and our Operations Team to enhance skills and standards across our network.
Your key responsibilities include:
* Conducting kiosk assessments to ensure food quality and safety standards are met.
* Providing on-site coaching and training on sushi-making, knife skills, and operations.
* Supporting new Franchisees with induction and orientation programs.
* Monitoring training effectiveness and performance improvements.
* Offering feedback to support the development of our Franchisee network.
* Gathering field insights to improve training materials.
* Collaborating with team members to share learnings and drive improvements.
* Staying updated on trends in sushi and Asian-inspired cuisine.
* Maintaining records of coaching activities and outcomes.
This role is proactive, people-focused, and passionate about food quality. You will be a vital part of fostering a quality culture, helping Franchisees exceed expectations.
We offer:
* Excellent working hours—no late nights.
* Free YO! food to energize your shifts.
* Opportunities for professional growth, including funding for qualifications up to Degree level.
* Supportive work environment.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Food and Beverage Services
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