We have an exciting new opportunity for an enthusiastic and ambitious Sales Operations Lead to join our Marketing and Sales team. It is a hybrid role with a base office in either Nottingham or London.
This is a newly created position to cover a period of “parenternity” leave.
Due to the nature of the role, you should be prepared to work in a fast-paced environment handling multiple tasks while being able to meet ambitious targets. A high level of attention to detail will be required and the ideal candidate will be process driven with strong organisation and communication skills.
This role entails maintaining accurate reports on sales performance, tracking key metrics, and providing regular updates to senior management. The successful candidate will also liaise with sales and account managers to support continuous improvement of processes.
You will enjoy working as part of a small passionate and supportive team, using your initiative and managing your workload. The team is always open to new ideas and continually looking to improve the way we communicate and engage with our stakeholders.
We can’t wait to meet you!
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* Manage sales/CRM workflows and processes ensuring quality of entries as we embed new systems and ways of working.
* Ensure the sales/CRM processes are documented, understood and upheld.
* Be responsible for the reporting and insight derived from the sales process/CRM, ensuring all information is available to relevant stakeholders (i.e. finance, marketing, sales and account management).
* Improve data quality and reporting integrity.
* Build appropriate workflows and automation within the team’s systems to streamline use.
* Standardise and improve processes across the sales and account management function, recommending efficiencies to reduce cycle time and errors.
* Assist the Head of Marketing and Sales with maintaining an accurate sales pipeline and forecast.
Cross-functional alignment:
* Collaborate across sales, account management, marketing, finance, product, legal and compliance to remove blockers and aid customer success.
* Be a liaison between the sales and marketing functions (sales, account management and marketing) to ensure alignment of activities.
* Track weekly sales priorities and report progress to relevant stakeholders.
* Support onboarding structure to enhance the post-sales experience.
* Create playbooks and supporting materials that outline key factors in the sales process, for example, documenting key compliance updates.
You will need
* At least 3+ years’ experience working within data or technology companies or the energy sector.
* At least 2 years’ experience working within sales operations in a B2B business.
* A strong understanding of process and change management.
* To be self‑motivated and self‑confident with good relationship building skills.
* The ability to adapt to change as we constantly improve our business.
* Demonstratable desire for continuous learning and improvement.
* The ability to understand complex solutions and be able to explain to others in clear and simple terms.
Highly Desirable Skills:
* Possess sound commercial and financial judgement.
* Familiarity with CRM systems and customer support tools.
What's in it for you
* Hybrid working including a 4 day week!
* Gender neutral “Parenternity” leave for welcoming a child to the world
* Employee Assistance Programme and Mental Health Cover
* Monthly social events organised by our Social Committee
* Open lines of communication throughout the business – your voice matters!
* Regular Employee Forum meetings to gather suggestions from the business on making ElectraLink an even better place to work
* Training and development opportunities
* Exciting, innovative and fast moving company which is growing
* High challenge, high support working environment
Ready to apply?
We’d love to hear from you. Click below to apply!
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