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You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency, and delivery of all beverages whilst delivering an engaging, dynamic guest experience.
MAIN RESPONSIBILITIES
* Welcoming guests to our new F&B outlets & providing efficient, friendly, and professional service
* Conveying the hotel's image through attitude, professionalism, and grooming standards
* Communicating proficiently in English (spoken and written) with guests
* Preparing and serving a wide range of cocktails and coffees
* Having good knowledge of our products
* Taking responsibility for your designated section and station
* Ensuring the F&B area remains well stocked at all times
* Receiving and processing customers’ payments
* Maintaining hygienic food service techniques during service
* Cleaning and sanitizing tables
* Taking a positive problem-solving approach to guest issues
* Actively selling and promoting hotel facilities and services
NOTE: The company reserves the right to amend this job description as needed to meet business requirements and role evolution.
A bit about you:
* Be Original: We celebrate diversity and encourage you to be yourself, discovering your best self with us.
* Be a team player: We support each other to provide the best guest experience. Challenges are faced together.
* Loves to have fun at work: Working hard is important, but making it fun is key. We create memorable experiences for guests and staff alike.
* Makes positive impacts: From small acts to larger initiatives, we aim to brighten days and support meaningful causes.
* Be humble & kind: Approach with an open mind and kindness, valuing ideas from all sources.
Qualifications
* Previous experience as a bartender in hotels or service industries is required.
* Sense of urgency and a positive, can-do attitude.
* Passion for food and beverage.
* Ability to focus on guest needs, remaining calm and courteous.
* Strong interpersonal and problem-solving skills.
* Ability to work under pressure in a fast-paced environment.
* Ability to work collaboratively as part of a team.
Additional Information
* Salary: £13.88/hour
* Employee benefit card for discounts worldwide
* Free meal breaks while on duty
* Complimentary stays in the UK and Ireland
* Friends & Family discounts
* 30% food discount in our restaurants
* Pension scheme
* Staff uniforms provided
* Learning programs through our Academies
* Opportunities for growth within the company and globally
* Participate in CSR activities and make a difference
Diversity & inclusion are core to our culture. We welcome everyone and are committed to providing equal opportunities and a supportive environment. Please inform us of any specific needs during your application process.
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