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Client support administrator

East Grinstead
Lloyd Recruitment
Client support administrator
Posted: 1 July
Offer description

Client Support Administrator

Location: Felbridge

Salary: Up to £25,000 DOE

Lloyd Recruitment Services is excited to be working with a well-established organisation in Felbridge that's looking to expand its operations team with the addition of a Client Support Administrator.

This is a fantastic opportunity for someone who enjoys working in a varied, fast-paced environment where no two days are the same. You'll play an important part in ensuring smooth coordination different teams and clients.

The opportunity offers:

* 25 days holiday
* Pension contribution
* Hybrid working
* Cycle to work scheme

Your key responsibilities will include:

* Coordinating service bookings and client communications
* Liaising with assessors, clients, and internal departments to ensure accurate and timely service delivery
* Updating and maintaining client records across internal systems
* Monitoring performance data and supporting reporting for management
* Supporting process improvements and team-wide admin projects
* Handling incoming queries and escalating when necessary
* Maintaining quality control processes

What we're looking for:

* Experience in an administration, coordination, or scheduling role
* Excellent communication skills, both written and verbal
* Great attention to detail and ability to multitask
* Solid IT skills including Excel and CRM systems
* Confident working independently and as part of a team
* Someone who thrives in a structured, deadline-driven environment

Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

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