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Discharge coordinator

Warrington
North West Boroughs Healthcare NHS Foundation Trust
Discharge coordinator
Posted: 8 August
Offer description

Main area Crisis Resolution and Home Treatment - Mental Health Services Grade Band 6 Contract Permanent Hours Full time - 37.5 hours per week Job ref 350-MHC7375779

Site Harry Blackman House, Peasley Cross Hospital Town St Helens Salary £38,682 - £46,580 per annum Salary period Yearly Closing 25/08/2025 23:59 Interview date 11/09/2025

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Job overview

An exciting opportunity has arisen for an induvial to working within mental health urgent care within the Discharge Coordinator role within Crisis Resolution and Home Treatment teams across the Mid Mersey geographical footprint. (Halton, Warrington, St Helens & Knowsley)

The post holder will act as a key liaison person between the inpatient units, the crisis resolution home treatment team & the bed management team. The post holder will be responsible for the effective coordination of patient discharges throughout the mental health inpatient units. The post holder will work closely with inpatient clinicians and multi-disciplinary team members to deliver a high quality, patient focussed service.

The post holder will cover Mid Mersey area - Halton, Warrington, St Helens and Knowsley. Expectation to mobilise between sites to understand and monitor the capacity and flow through CRHTs and inpatients.


Main duties of the job

The post holder will attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required e.g. CRHT, ward based staff, community services.

To inform internal and external staff when in patient capacity is anticipated to be insufficient to meet predicted emergency or elected demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards. To attend the daily multi-disciplinary morning meetings in these wards to ensure appropriate length of stay / estimated discharge dates are applied, monitored and adhered to.



Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.


Detailed job description and main responsibilities

To provide clinical advice and expertise regarding the suitability of patients on the acute ward to be discharged and continue their treatment in the community.

To coordinate the discharge of a defined group of service users from the inpatient units into the community, carrying out an assessment and planning implementing and evaluating their care under the guidelines of ECC, without supervision.

To attend and participate in daily bed capacity meetings, ensuring provision of predicted discharge activity for that day and data relating to the progress of patients being managed through the discharge planning process.

To ensure a seamless approach by liaising with colleagues as required e.g. CRHT, ward based staff, community services.

To inform internal and external staff when in patient capacity is anticipated to be insufficient to meet predicted emergency or elected demand, requesting additional support to expedite hospital discharges.

To arrange and attend discharge planning meetings on allocated wards. To attend the daily multi-disciplinary morning meetings in these wards to ensure appropriate length of stay / estimated discharge dates are applied, monitored and adhered to.

To report to the relevant Matron any ward-level nursing responsibility related process delays, including late referrals to therapy services, social services, community hospitals and completion of health needs assessments.

To assist the Matrons to address discharge training and development needs of ward staffs that may have been identified by these delays.

To attend weekly Delayed Transfers of Care meetings to ensure correct identification of those patients fitting the DTOC criteria and to provide relevant reports.

To engage with multidisciplinary staff to ensure that the patients’ care pathways reflect their current and longer term care needs.

To provide, when necessary, the clinical challenge to non-clinical multidisciplinary staff to support the decision that the patient is no longer benefitting from an acute hospital stay, seeking support from CRHT Managers/Clinical Leads as necessary.


Person specification


Qualifications

* Registered Mental Health Nurse or Dip.SW/CQSW, Dip.COT/SROT
* Evidence of post registration study / continuing professional development e.g. ENB 998 / Mentorship in Practice.
* Approved training in phlebotomy
* PSI Training


Knowledge/ Experience

* Evidence of experience of working a range of people with mental health problems in a variety of health care settings.
* Experience of Crisis Intervention
* Experience of leadership and management


Values

* Accountability
* Support
* Responsive to service users
* Engaging leadership style
* Transparency and honesty
* Discreet
* Change Oriented


Skills

* Able to communicate effectively both verbally and non-verbally.
* Possess excellent listening and negotiation skills
* Ability to work as a member of a multi-disciplinary team.
* Experience of Mental Health assessments
* Demonstrate a good knowledge of Code of Conduct and the nurse’s responsibility to identify gaps in their knowledge base
* Demonstrate knowledge and experience in the concepts of mentorship, preceptorship and supervision and ability to provide education and supervision to qualified and unqualified staff
* Knowledge of developments in community care and of mental health legislation.
* Knowledge of ECC guidelines.
* Ability to lead the process of standard setting and audit.


Personal Attributes

* Professional attitude.
* Flexibility
* Ability to contribute to develop nursing excellence within the community team.


Other

* Access to transport
* Able to participate in 24 hour shift system

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk ) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

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Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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