The Opportunity
...
We are looking for a full time team leader to join our Byredo Bicester Village store.
The Team Leader is responsible for assisting the management team with the ability to assume the responsibilities of the Store Manager in his/her absence. The Team Leader role is inclusive of all team members, merchandise and customer service elements. The Team Leader is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams.
1. Analyse available sales reports and data to determine the needs of the business and set business strategies
2. Continuously motivate sales team members to meet assigned sales and productivity goals
3. Ensure all Fragrance Consultants provide the highest level of customer service
4. Assist in the management of the client database and utilise information to increase sales and client contact
5. Resolve all client problems and complaints quickly and effectively Support and assist in team member training
6. Understand and execute cash control procedures including: bank deposits, safe funds, petty cash
7. Collaborate with the Store Manager in areas of staffing levels, risk management, physical security, store cash controls, and inventory management
8. Assist in all merchandising directives and ensure execution of effective merchandising strategies
We'd love to meet you if you have...
9. Proven experience is a senior brand ambassador
10. Proven track record in a niche fragrance, beauty or luxury environment
11. Excellent customer service
12. Excellent communication and interpersonal skill
We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.
A few things you'll love about us
13. An entrepreneurial, creative and welcoming work culture
14. A range of learning and development opportunities
15. An international company with plenty of opportunities to grow
16. A competitive compensation & benefits package