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Diy store & customer service advisor - full time 40 hours per week

Horsforth
Permanent
Customer service advisor
Posted: 31 May
Offer description

Full Time - 40 hours per week - Monday to Thursday 8.00am - 5.00pm, Sunday 9.00am - 3.00pm Originally founded in Horsforth, Leeds in December 1913 as a specialist manufacturer of bespoke timber furniture, Woodlands Home & Garden has evolved dramatically over the past 100 years. Now with over 100 permanent staff across two large sites in Leeds, our business has retained its heritage as a proud UK manufacturer and successfully developed its commercial activity across a wide range of market sectors including; Timber machining and trade timber sales, garden building manufacturing and trade sales, a Leeds based DIY superstore, and our online B2C garden building e-commerce website, TigerSheds. Following several years of consistent growth, the company is committed to an ambitious 5-year vision to increase its turnover and re-define and strengthen its position as the brand leader across all its market sectors. Role Overview Working in our busy DIY Store environment, the role is focused on delivering high levels of Customer Service including taking payments and dealing with customer enquiries and other store duties including stock control. Key Responsibilities = Customer interaction including handling all enquiries = Taking payment and using a Till to process transactions = Re-stocking material in the store including timber = Housekeeping across all store areas = Developing and maintain a high level of product knowledge Key Requirements = Experience working within a busy retail environment = Experience of face-to-face customer contact = Strong verbal communication skills = Ability to handle multiple tasks = Driving license would be advantageous What can Woodlands offer? = Competitive Salary = 20 days Holiday (Holiday Purchase Scheme up to 5 extra days) = Staff Discount Scheme across all Brands = Pension Scheme = Social Events (e.g. Christmas Party) = Enhanced paternity, maternity and bereavement entitlements = Free off-site parking = On-site canteen and facilities ​ Please apply with an up to date CV and contact details. Successful candidates will be required to provide Right to Work in the UK in line with government guidelines, and references on request.

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