FT Recruitment are delighted to be recruiting an Assistant Sales and Marketing Manager on behalf of one of our growing manufacturing clients based in Tamworth. This is a fantastic opportunity to join an expanding business in a varied, hands on role with real scope for development.
The successful candidate will support sales and marketing activity across the business and deputise for the Sales & Marketing Manager when required.
Key Responsibilities:
Sales & Commercial Support:
* Deputise for the Sales and Marketing Manager during periods of absence
* Process customer enquiries, quotations, and sales orders accurately and efficiently whilst liasing with a global network of customers, agents, and distributors
* Follow up on open sales leads and hold distributors accountable to sales targets
* Maintain and update the CRM system with customer and sales data
* Prepare and issue order acknowledgements, shipping documents, and invoices
* Generate regular sales, geographical intake, and service sales reports
* Handle incoming calls and emails professionally
* Provide temporary cover for key sales team members when required
Marketing Support:
* Assist with planning and delivery of marketing campaigns, events, and trade shows
* Manage website content and support e-commerce activity
* Maintain and update social media platforms
* Coordinate marketing materials such as brochures and newsletters
* Support SEO, email marketing, and digital advertising initiatives
* Conduct market research to identify new opportunities and industry trends
Administration & Operations Support:
* Create dispatch paperwork including Bills of Lading, packing lists, invoices, CE certificates, and Chamber manuals
* Arrange dispatch via couriers such as DHL, TNT, FedEx, and Trax
* Process spares, warranty spares, service orders, and job packs
* Process telephone credit card payments and scan and upload documentation to internal systems
* Update chamber and service databases
* Provide purchasing administration support when required
* Assist with customer hospitality during on-site visits
Skills & Experience Required:
* Previous experience in a sales administration or marketing support role in a manufacturing environment with a proven track record
* Strong organisational skills with excellent attention to detail
* Confident communicator, both written and verbal
* Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and experience using CRM systems and digital marketing tools
* Familiarity with CMS platforms (e.g. WordPress) and social media management
* Self-motivated, proactive, and able to work independently or as part of a team
Benefits:
* Competitive salary, 25 days annual leave plus public holidays
* Company pension scheme, private healthcare after 2 years’ service, pension contribution after 3 years, profit share scheme after 2 years’ service
* Opportunities for training, travel, and career progression
The role will be based in Tamworth primarily and is office based, but on rare occasion foreign travel for things like exhibitions / seminars will be part of the role.
If you are interested in this role, please apply within or call (phone number removed) and speak with Ria