The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers.
ServiceNow Implementation: oManage the implementation of ServiceNow implementations to deliver outcomes and value to customer.
o Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer.
o Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team.
o Own the technical design for the implementation of the ServiceNow platform based on ServiceNow and industry best practice.
Technical Leadership o Coach and develop more junior Fusion employees in ServiceNow technology and best practices.
o Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies.
o Maintain certification in ServiceNow products in ITSM and related products.
Experience: Minimum of 7 years of experience in technology design and implementation with at least 4-5 years of direct ServiceNow implementation experience as a consultant.
Proven track record of successfully directing the implementation of significant ServiceNow projects in ITSM.
Demonstrated experience with Agile/Scrum methodologies.
Experience with APls, web services, and integration tools to connect ServiceNow with other enterprise systems.
Skills: Technical: o Strong implementation knowledge of Service Now platform and products o Deep understanding of modern IT infrastructure, cloud computing (e.g., AWS, Azure, GCP), network architecture, cybersecurity, data management, and common enterprise applications.
oStrong coding skills in Java, Javascript and other related languages.
Qualifications: Bachelor's degree in computer science, Information Technology, or a related field.
A master's degree is a plus.
Certifications: ITIL V4 Foundation (as minimum) ServiceNow certifications such as Certified Technical Architect (CTA), Certified Master Architect (CMA), Certified Application Developer, and/or Certified Implementation Specialist.
Cloud certification (architect level) on relevant platform e.g.
AWS/Azure/Google Cloud Our Offer: We are looking for a new employee for our Professional Service Team in UK.
The successful candidate will be offered a competitive salary and extensive social benefits, such as Cycle Scheme, Sports Membership and flexible bank holidays. You will receive training and ongoing professional development to enable you to fulfil your role in the best possible way.