Senior B2C Partnership Executive (Maternity Cover)
London, UK
Job Description
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
The Role: This is a maternity cover role for up to 12 months
Supports the marketing, external relationships, operations, and administration for the B2C Partnership Manager covering a varied range of trading and commercial activity across various marketing channels including New Look gift card, third party cards/vouchers, and Ways to Pay.
What’s in it for you:
* 40% staff discount plus friends & family discounts throughout the year
* Access to our reward platform for external discount and offers
* Virtual GP access for you and your children
* All employees are covered by our life assurance policy from day one
* Unlock extra leave with our buy more holiday scheme.
* Celebrate YOU! Enjoy an extra paid day off on your birthday each year
* Enhanced maternity, paternity and adoption leave, and shared parental leave.
* Spread the cost of your commute with interest-free season ticket loans
* Do your bit for the environment and save money with our Cycle2Work scheme
* We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust
What you’ll be doing:
Gift Card and Third-Party Cards
* Supports with delivering the annual marketing plan across all gift card and third-party card channels.
* Involved in external partner meetings agreeing actions and tactical plans to improve revenue and performance.
* Assists with the annual planning, creative, data ordering, and production of all B2C gift cards.
* Responsible for delivering the weekly sales reporting and analysis of gift card and third-party card performance.
* Develop ways to improve the weekly sales/revenue reporting and analysis with inputs from internal and external stakeholders.
* Supports the delivery with Partnership manager of the tactical in-store, online, multi retail and mall gift card deliverables.
Ways to Pay
* Involved in external partner meetings agreeing marketing and operational plans to improve revenue and performance.
* Working with trade and CRM to ensure Klarna and PayPal is promoted giving customers choice.
* Understands the required compliance and T&C’s with customer marketing communication when offering these payment options to customers responsibly.
* Working with external partners on marketing campaigns within their owned channels to drive traffic to newlook.com and stores.
* Working with both in store and online channels to actively promote and optimise Klarna and PayPal buy now pay later.
Administration & Operations
* Running all campaigns with studio briefs, agreeing creatives, and pre-evaluations with support from Manager.
* Supporting with weekly trade reporting and feedback
* Responsible for SAP – raising purchase orders, invoice receipting, keeping suppliers in check and delivering high compliance to business KPIs
* Raises all purchase orders on behalf of the channel ensuring suppliers receive these on time. Processing invoices for all suppliers and partners in a timely way.
* Coordinates and administers the gift card B2C budgets ensuring spend is to plan to keep the partnership manager updated on a monthly/period basis.
* Attending meetings and recording key actions and following up for the team with internal stakeholders and external business partners
* Keep marketing plans and calendars up to date and attend meetings on behalf of the partnership team when appropriate
* Any other ad hoc requests and project work
Who you are:
* Ability to manage multiple tasks and projects with shifting priorities
* Strong communication skills – both written and verbal
* Creative with the ability to not only build customer campaigns but solve problems
* Strong organisational and operational skills
* Strong numerical and analytical skills
* Proficient at Excel, Word and PowerPoint
* Practical marketing experience
* Finance and commercial experience
* Gift card or Ways to Pay experience
Knowledge and Experience
* Understanding of fashion/retail landscape
* Worked in a retail financial services business and understands the card payment space
* Understands gift card business either from a retail, supplier or B2B perspective
* Enthusiasm for retail marketing and a keen willingness to learn
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
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