OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift pattern: Monday to Friday To support the Contracts Manager in all aspects in the delivery of a quality, effective cleaning service to meet contract specification and client expectation within budget To ensure cleaning colleagues have access to cleaning supplies, materials and equipment to deliver the required cleaning specification and these are properly used, maintained and stored. To complete cleaning audits, any required action plans and colleague coaching to improve and maintain high standards Ensure compliance at all times with legal requirements such as Health & Safety at Work, accident/incident reporting etc To deliver induction and training and ensure all colleagues are adequately trained to complete their tasks in a safe manner and environment Deal with informal performance and personnel issues consistently, fairly and in line with company policy reporting any ongoing issues to the Contracts Manager and/or HR for advice and next steps To support the recruitment of cleaning colleagues to meet contractual requirements To support the scheduling of colleagues to ensure cleaning is completed to schedule and client expectation To comply with all company policies and processes including record keeping and reporting to fulfill due diligence Engage with colleagues and client stakeholders to promote strong working relationships Maintain positive staff attitudes and team spirit Fulfill any tasks/responsibilities as directed by the Contracts Manager To continuously train and develop your supervisory/managerial skills Complete any training e.g. Health & Safety, company systems and processes as directed by your line manager or senior management. The ideal candidate should meet the following criteria: Must have right to work in the UK Full UK driving license – a company vehicle will be provided Experience working in a cleaning environment. Excellent communication skills An understanding of management techniques, Health and Safety, organisation methods and troubleshooting. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.