Location: London Job Type: Contract Industry: Engineering Job reference: BBBH426865_1762167713 Posted: 16 days ago
SC Cleared - Senior IT (Data Centre Break/Fix) Engineer - (London Area)
Working Hours:
7.5-hour working day between 07:00 - 19:00 (flexible within this window)
About the Role
You'll be part of our Ring Fenced Team (RFT), a group of 15 engineers supporting the London area. The team provides cover for sickness, holidays, resource-on-demand requests, and project work across multiple customer accounts-including government and banking sectors. Due to the nature of these clients, Security Clearance (SC) will be required.
Key Responsibilities
1. Provide intermediate to advanced desktop support including installation, configuration, troubleshooting, and break/fix services.
2. Deliver basic Wintel server support including installation, configuration, administration, and hardware repairs.
3. Support a variety of hardware and software platforms, accredited through vendor training (e.g., HP, Dell, Lenovo).
4. Occasionally drive a customer-supplied vehicle to satellite sites-clean driving license required.
5. Nationality restrictions may apply.
Technical Skills & Experience
Desktop & Mobile Support:
6. Windows 10/11 desktop and laptop support (HP, Dell, Lenovo)
7. macOS support (MacBook and desktop)
8. Office 365 and Microsoft Teams
9. Apple and Android mobile devices
10. Wireless connectivity and fault diagnostics
11. Walk-up Tech Bar and floor-walking support
System Administration:
12. OS navigation, desktop shortcuts, printer setup, and network mapping
13. Laptop/desktop build and configuration using scripted processes
14. Moves, changes, and workstation setups
Server & Data Centre:
15. Experience with HP ProLiant (Gen8-Gen10), Dell servers, Lenovo blades
16. Backup systems, tape libraries, storage configuration, and hardware support
17. Cisco hardware knowledge
Additional Requirements
18. Security Clearance (SC) is mandatory.
19. Must have hands-on experience with server break/fix in a data centre environment.
20. Willingness to travel and drive as needed.