New Permanent Technical Support Advisor Position in Leeds!
Michael Page is recruiting a Technical Support Advisor for a reputable telecommunications business in North Leeds. This is a fantastic opportunity for individuals with customer service experience seeking career advancement in a company that offers excellent progression and development.
About Our Client
Join a market-leading telecommunications company known for its expertise and growth. Apply now to be part of their dynamic team!
Job Description
1. Provide support to new and existing customers, troubleshooting technical queries to ensure quick resolution and exceed service level agreements.
2. Coordinate diaries and book installations and routine appointments alongside engineers.
3. Engage with customers via webchat and social media platforms.
The Successful Applicant
* Customer service experience from any background.
* Excellent communication skills and a confident telephone manner.
* Ability to work in a fast-paced, busy environment.
* Strong problem-solving skills.
* Team player.
What's on Offer
* Salary of £25,000+.
* Reputable telecommunications company in North Leeds.
* Excellent training and progression opportunities.
* Supportive team environment.
* Regular socials and incentives.
* Growing business with exciting prospects.
* Modern offices and facilities.
* Immediate interview and start available.
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