Epassi’s purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions in Finland, Sweden, UK & Ireland, Italy, Germany, and the Netherlands. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile‑payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets. Epassi has been awarded by the Financial Times as one of the fastest‑growing companies in Europe on multiple occasions. Are you interested in joining one of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users? If yes, join us to make an impact in a fast‑paced and dynamic environment where you’ll play a key role in driving financial accountability, supporting strategic decisions and enabling sustainable growth.
About the job
We are currently hiring a Strategic Partnership Manager. This role will manage and grow a number of our Licensee & Introducer Partners, with a focus on customer satisfaction, growth, and a strategic approach to managing our partner base.
Areas of Responsibility
* Account management for a number of our key Licensee & Introducer Partners
* Identify and close long‑term growth partnerships in the wider Introducer market
* Maintain regular contact with all partners, promoting new product advances and probing for areas of dissatisfaction
* Organise QBRs and annual meetings with each account, attended by senior Epassi executives
* Serve as the voice of the user and their experience inside the business, providing input to product proposition and roadmap development
* Use knowledge gained of clients’ business drivers and our technology capabilities to develop their needs further and inform product proposition development
* Nurture accounts to develop further business in line with annually set revenue targets
* Drive product campaigns into these clients in conjunction with other members of the business
* Maintain awareness of and comply with all legal requirements and company policies, including information security and data protection
* Responsibly handle, classify and manage all information, whether internal or received from external parties
Key Competencies And Skills Required For The Role
* Relationship Management: passion for client satisfaction, ability to develop and implement client retention and business growth strategies, handle high‑stress situations.
* Negotiation and Objection Handling: superior negotiator, ability to handle objections, close cross‑sales and up‑sales, resilience, detail‑oriented.
* Communication and Presentation: excellent verbal and written skills, confident public speaker, ability to manage multiple stakeholders.
* Relationship Building: consistent, dependable, efficient, builds and maintains professional relationships with stakeholders up to C‑level.
* Influencing: advanced influencing skills, reinforces clients’ buying decisions, obtains agreement for case studies and references.
* Drive and Energy: self‑starter, works under own initiative to achieve objectives, high drive, energy, enthusiasm, integrity.
Experience and Skills Required
* 5+ years’ experience in Flexible Benefits and Pensions/AE market
* Proven track record in partnerships and developing relationships to meet targets.
* Ability to engage with customers and markets, understand commercial drivers.
* Excellent interpersonal skills, effective influence and communication at all levels.
* Strong problem‑solving skills, provides out‑of‑the‑box solutions.
* Strong commercial awareness and judgement; good understanding of technology.
* Ability to remain calm and focused under pressure and take responsibility to resolve issues.
* Team player who improves any team part; works well with clients and colleagues.
* Ability to prioritise and multi‑task on simultaneous activities.
Additional Information
* Competitive salary and on‑target bonus plan, with comprehensive range of flexible benefits.
* Work location: Hybrid, office or home.
Why You Should Join Us
* Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a constantly evolving company.
* Work with a clear purpose—boosting everyday wellbeing—and create a meaningful, positive impact on individuals and society.
* Thrive in an open and inclusive culture with low hierarchy, relationships built on respect, camaraderie, and shared successes and challenges.
* Come as you are—right there, we’ll bring out the best in you and support personal and professional growth.
* Join a fast‑growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together.
* Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.
* Contribute to solidifying our position as the number one player in Europe’s employee benefit market and help shape the next wave of success.
This position will be closed as soon as we find a suitable candidate, so please do not hesitate to apply ASAP. For more information, contact careers@epassi.com.
#J-18808-Ljbffr