Head Housekeeper
Rivermead View
Looe, Cornwall
40hrs Contract
Are you an organised, compassionate leader with a passion for creating warm, clean, and welcoming environments?
Do you take pride in motivating a team and ensuring the highest standards of cleanliness and comfort?
If so, we'd love to hear from you!
We're looking to recruit a confident and enthusiastic Head Housekeeper to lead our domestic team. You'll play a key role in maintaining a safe, dignified, and homely environment for our residents, while supporting and mentoring your team to deliver exceptional standards every day.
This is more than housekeeping, it's leadership with purpose, and an opportunity to make a real difference in the lives of others.
What We Offer
£500 refer-a-friend scheme
Reward & recognition programmes
Supportive leadership and positive team culture
Uniform, parking, training and DBS provided
Weekend enhancements (time and a quarter)
Bank Holiday enhancements (double time)
Job Purpose
As Head Housekeeper, you'll oversee all domestic and laundry operations within the home. Your role is vital in ensuring residents live in a clean, comfortable, and safe environment, one that reflects dignity, respect, and care. You'll lead by example, supporting your team to deliver exceptional service with compassion and attention to detail.
Main Duties & Responsibilities
* Leading, supervising, and motivating the housekeeping teams
* Planning staff rotas and ensuring adequate daily cover
* Maintaining the highest standards of cleanliness throughout the home
* Ensuring all rooms and communal areas meet regulatory and organisational expectations
* Carrying out audits and inspections to maintain quality standards
* Monitoring and ordering cleaning supplies and equipment
* Ensuring safe and effective use of cleaning materials and machinery
* Training new staff and supporting ongoing development
* Reporting maintenance issues promptly and following up where necessary
* Supporting hands-on cleaning tasks when required
* Building positive relationships with residents, offering friendly interactions and support
Requirements
* Naturally kind, caring, and compassionate
* Experience in housekeeping, preferably within a care or hospitality setting
* Previous supervisory or team-leader experience desirable
* Strong organisational skills with excellent attention to detail
* Confident in leading a team and managing day-to-day operations
* Able to communicate effectively with residents, staff, and visitors
* Willingness to support both housekeeping and laundry areas when needed
* Passionate about creating a homely environment where residents feel valued and cared for
Pay Rates
* £13.47 per hour
* £16.76 per hour (Weekends)
* £26.42 per hour (Bank Holidays)