At Warburtons, family is at the heart of our business. Five generations' worth of expertise that goes into making our bakery products allows us to continue a tradition of baking inherited over the past 141 years. Warburtons is the largest bakery brand in the UK, but that doesn't allow us to rest on our laurels. We are pioneers of the industry and ambitious market leaders, always seeking to challenge ourselves and convention. It is part of our philosophy to provide honest good sense on issues of health and well-being, helping the whole family to enjoy our products as part of a healthy, balanced diet, through a range of products to suit all meal occasions, lifestyles and tastes. Job Title: SAP Business Systems Manager Location: Bolton Contract type: Permanent Working pattern: Monday to Friday Salary: Competitive The Recipe You'll provide SAP application support for all processes in the Finance business function, ensuring that incidents are resolved efficiently and recurring issues are eliminated through problem management. Partner with Finance stakeholders, supporting a number of projects and change requests to ensure opportunities for improvement are continuously identified and implemented. The Role You'll identify and implement improvements that will improve the use of, and business value delivered through, the applications in the Finance process area, and ensure that IT services in the Finance process area are restored to normal service as soon as possible with minimal disruption to the business. You'll also identify and implement solutions to known problems through the change management process, and ensure that all IT incidents are logged through the IT helpdesk and work towards reducing the number of calls logged. Working closely with Warburtons own developers and /or external consultants to provide solutions to the business, you'll provide user support and training for their business process area and also look to improve technical knowledge through personal learning, approved training courses and visiting exhibitions, conferences and Special Interest Groups whilst building excellent customer relations with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other requirements and makes improvements where required. End user experience Excellent communication skills: influential; persuasive; articulate; politically savvy. Gains and maintains attention when speaking to a group of people. Excellent relationship builder: establishing credibility with both internal and external contacts at all levels. Customer focus: thinks about the impact on IT’s customers of changes to IT services Analysing and problem solving: identifies flaws in analyses, knowing where and when further investigation is required. Decision making: has the confidence to defend decisions assertively. Extra Dough At last and by no means yeast you will want to know what your breads worth. • Ongoing development and investment in you • A share of our annual profits paid out just in time for Christmas • A fully stocked kitchen full of our freshly baked products • Award winning pension plan • Life assurance • Discount vouchers and products you’ll love • Benefits for you and the family to enjoy • Family Fun Days, Charity Events & Social activities We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do. Profile