Field service engineer

BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers and the communities we call home. With a team more than 4,000 strong, our employees are our 1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. Were looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. About The Role LOCATION: Astec Europe Omagh ABOUT THE POSITION Reporting to the Technical Support Leader, you will be working within a high energy and skilled team locally, backed by our North American team filled with a heritage of experience from the Astec brands. This exciting role will be based out of our Omagh site. The role will have a healthy amount of travel activities along with some factory-based activities. Travel activities will include set up, commissioning, training and problem solving around our mobile crushing and screening machines. Factory-based activities will include supporting our new product development team, assisting with the development and delivery of product technical training, and assisting our customers with technical solutions to problems. Deliverables & Responsibilities Installation, commissioning, maintenance, and repairs of mobile crushing & screening machinery. Deliver on-site training on the operation and maintenance of crushers and screens. Reporting issues and potential problems back to our engineering team to help drive product improvements and prevent future problems. Provide occasional technical support to customers worldwide. Support our technical team to find solutions to customer issues. Support our technical team to develop and deliver product training. Support the testing and validation of our new products. Assist our engineers to develop preventative maintenance programs. Assist our sales and marketing teams with digital media for our machines working. Assist our sales and marketing teams to set up our equipment at trade shows. Support all Health and Safety Policies and Regulations, always ensuring safe working practices. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Continuous devotion to meeting the needs of our customers Honesty and integrity in all aspects of business Respect for all individuals Preserving entrepreneurial spirit and innovation Safety, quality and productivity as means to ensure success WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manufacturing Environment Shop manufacturing environment exposures include exposure to moving mechanical parts, machinery, tools and equipment, vibration, fumes or airborne particles, motorized vehicles, welding and machining operations, outside weather conditions and exposure to the risk of electric shock. The employee may occasionally be exposed to varying levels of dirt, dust, toxic or caustic chemicals, very warm and/or very chilly temperatures. The noise level in the shop can be very loud at times consistent with an industrial assembly facility and may require hearing protection. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a persons veteran status or any other characteristic protected by law or executive order. Required Criteria Experienced, proactive and courageous attitude towards Safety. Broad working experience around the setup and repair of plant machinery. Excellent mechanical, electrical & hydraulic skills. Excellent problem-solving skills. Excellent attitude towards customer focus. Strong English verbal and written communication skills. Be computer literate in the usual range of Microsoft products. Able to work effectively with a range of diversified cultures. Available and dedicated to travel regularly. Desired Criteria Experience working around the Crushing and Screening industry. Experience around the applications of crushing, screening, and material processing. Recognised qualification relating to mechanical or electrical engineering. Manufacturing / fabrication skills & experience. Skills Needed About The Company The Telestack Story Servicing the quarrying and aggregate, mining, port, and terminal sectors, Telestack design and manufacture their equipment from their headquarters in Omagh. Based across 2 nearby sites, Telestack have grown extensively in numbers and employ people across a range of disciplines from engineering (design, mechanical, electrical), manufacturing, fabrication, quality, supply chain, project management, aftermarket and product support, sales, marketing, finance, HR, IT and many more. In addition, their turnover has increased substantially in that short period, and they are now one of the key private employers in the locality. Utilising industry-leading software and technologies, Telestack have a track record of firsts. Their engineering team have developed concepts that have changed the nature of the sectors in which they operate. Guided by industry best practice, Telestack boast all the benefits of a large corporate company whilst maintaining the culture and ethos of a local family operation! The Telestack solutions are world-renowned, and the brand is known, respected and sought-after, by large blue-chip companies globally. Company Culture Astec Omagh Telestack was purchased in 2014 by Astec Industries the >$1bn NASDAQ listed company who are one of America's leading manufacturers of equipment that builds much of the worlds infrastructure. Astec boast world celebrated brands such as Peterson grinders, Kolberg-Pioneer, Johnson Crushers and Osborn mining products, combining their centuries of experience under the trusted Astec brand. Astec is a market-leading brand supplying equipment to several industries that include the asphalt, concrete, recycling, aggregate, road building, and mining sectors. They have a strategic global focus and over the last number of years, they have invested millions in their Omagh based European facility. These investments are the foundation upon which the next phase of growth will be built upon and the team in Omagh are seeking the very best talent to join them in their journey! Ready to grow your career with a company that values innovation, ambition, and personal growth? Company Benefits Vacation, Paid time off, Retirement plan and/or pension, Free parking, Cycle to work, Free work laptop, Competitive salary, Life insurance, Employee Assistance Scheme, Perks Card, Social Opportunities, Annual performance review, On the job learning, Progression opportunities, Access to Health & Wellbeing app Salary Not disclosed Benefits: Vacation, Paid time off Retirement plan and/or pension Free parking Cycle to work Free work laptop Competitive salary ADZN1_NI