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Regional customer relationship manager

Leeds
Barchester Healthcare
Customer relationship manager
€35,000 a year
Posted: 20h ago
Offer description

Competitive salary + commission and Car Allowance or Company car

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy and work alongside an exceptional management team to ensure the success of first‑class care homes in the region.


REWARDS PACKAGE

* Attractive salary, alongside a competitive commission structure
* Access to a range of retail and leisure discounts
* Access to wellbeing support and Best Doctors Service
* Opportunity to develop within a hugely supportive team


RESPONSIBILITIES

* Managing enquiries to improve conversion rates and achieve occupancy targets
* Excellent communication skills.
* Networking within the local community to raise the profile of the home and generate enquiries
* Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy
* Identifying opportunities to improve sales and marketing performance


NEED TO HAVE

* Proven sales and marketing experience preferably in healthcare but not essential
* Ability to analyse data on Salesforce or similar CRM application
* Self‑motivated and target driven
* Interpersonal and professional qualities
* Confident user of Microsoft Office (Excel/Powerpoint)
* Full UK driving licence


NEED TO DO

* Represent Barchester and our state‑of‑the‑art home in a friendly and professional manner
* Responsible for all sales activity for the home
* Talk to potential new residents over the phone and provide informative and welcoming tours of the home
* Engage with residents and relatives to understand their experience and requirements
* Respond to sales enquiries
* Actively generate leads and identify local marketing opportunities
* Maintain a contacts database

Barchester is dedicated to ensuring that our team is respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

I am a diversity candidate. I am BAME or from a disadvantaged background or over 55 years old or Non-Binary or Disabled or Non-Heterosexual etc. We do not send this information with job applications.

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