Programme Director
Ref: LS46920
Location: Romford, Essex
Type: Permanent, full-time
Working Hours: Monday to Friday (5 days a week during probation; 3 days in office after)
Salary: £30k, depending on experience
Start: ASAP
Responsibilities
* Plan and manage all aspects of our Japanese student programmes, from initial brief to delivery
* Liaise daily with partner offices in Japan to finalise programme content and respond to changing needs
* Oversee a remote network of Group Coordinators across the UK
* Ensure timely and accurate submission of host family details, delegating to support staff when needed
* Lead regular programme operations meetings and manage internal milestones and deadlines
* Greet visiting school groups and senior staff when required
* Collaborate with our Academic Planning Manager to align intercultural learning activities with English language goals
* Train and support new staff members as part of your team leadership responsibilities
* Provide regular reports and updates to the General Manager
Ideal Candidate
* Strong team management and leadership skills
* Excellent communication – both written and face‑to‑face
* Ability to think strategically while staying on top of details
* Flexible, proactive, and comfortable with fast‑changing plans
* Mature, professional, and confident dealing with senior stakeholders
* Must be UK‑based, domestically settled, and hold a clean UK driving licence
* Background in education, cultural exchange, or EFL (English as a Foreign Language)
* Experience working with Japanese clients or knowledge of Japanese culture/language
* Familiarity with the UK school system and confidence in liaising with educational institutions
* Skilled in Microsoft Office (especially Excel, Word, PowerPoint); database knowledge (e.g., MS Access) is a plus
* Excellent problem‑solving abilities and calm under pressure
* Ability to create and deliver presentations to diverse audiences
* Experience as a travel consultant / at a travel agency is considered
* All applicants for the Academic Programmes Manager must have the right to work in the UK; the company cannot offer visa support.
* We regret that we cannot accept applications from Working Holiday visa, Graduate or Student visa holders.
Application Process
If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive, we cannot provide feedback on individual CVs.
When contacting us, please include the job reference number (Ref: LS46920) at the top of your message.
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