Head Gardener Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture, a Great Hall with deep armchairs, and overlooks acres of classic parkland. We have a fantastic opportunity for a Head Gardener ( Grounds Manager) at Warner Hotels. What will I be doing? As Head Gardener you will report to the Head of Facilities you will lead the Grounds team, being responsible for maintaining the hotel's grounds and facilities to ensure our guests needs and expectations are met and delivered every day. You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment and creating memories for our guests, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay with beautiful views to look at wherever they are onsite. What are we looking for? Someone who can work independently to maintain the grounds and facilities surrounding the hotel to ensure they are showcased to their best in all seasons. This includes tasks like landscaping, mowing, trimming, and overall upkeep of the property's exterior. Able to use and maintain a range of equipment to include loose hand tools, strimmer's, mowers, and ride-on equipment. All aspects of gardening work including digging, planting, mowing and basic tree care. Be guest focused, always having a positive and problem-solving attitude. A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on cleanliness, hygiene, and our standards. Someone who will care about the wider team and look to support wherever needed. Directs, leads and coaches the team's activities within grounds as a combined facilities team to ensure all areas of responsibilities are covered Takes ownership of the Grounds department, monitoring consistent delivery of a quality Warner experience in line with the Warner Brand Standards and continually looking and learning to develop your department. Confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide. Monitors guest insights, using feedback to drive a culture of improvement. Create an environment where your team are encouraged to never stop looking and learning to perform at their best Continually provide feedback and coaching to your team, conduct regular Coffee Chats and reviews Nurtures a high-performance culture where everyone's contributions are recognised, where talent thrives and rewarding careers are built Has an exceptional level of operational knowledge specific to the area of expertise and shares this with leaders and team members, continually looking to develop innovative ways to delight our guests and team A RHS qualification would be preferred Taking ownership and management of pre-agreed spend budgets Manages the venue revenue against budgets, optimising opportunities to deliver higher growth What skills do I need? Understanding of different communication styles, along with your own, with the ability to be able to communicate with versatility at all levels Has a high level of operational knowledge specific to your area of expertise and uses this skill and knowledge to coach leaders and team to thrive Ability to effectively lead, motivate and engage your leaders and team, even in times of high demand The benefits of working with us Free use of gym and leisure facilities Free or 60% discounted food onsite Access to numerous discounts offers with many national brands and retailers. A fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level) 20% Discount to you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use) Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: warner.recruitment@warnerhotels.co.uk