At Dandara, we believe that homes should be more than just beautiful places to live — they should be built with quality, innovation, and attention to detail, leaving a lasting impact on the communities around them. For over 30 years, we've been doing just that, establishing ourselves as one of the UK's most respected private housebuilders.
We're now looking for a Customer Care Operative to join our team and provide exceptional aftercare support to our homeowners across our Essex developments. This is a hands-on role, focused on completing remedial works and ensuring every homeowner receives the high-quality service and attention to detail that Dandara is known for. You can read more about our stunning developments in Essex [here].
About the role
Reporting to the Customer Care Manager, you'll be responsible for carrying out remedial work and small repairs in occupied homes, liaising with contractors and colleagues to ensure homeowners' concerns are resolved quickly and professionally.
What you'll do
1. Carry out inspections and minor repair works in homeowners' properties to the highest standards.
2. Be the main point of contact for homeowners on site, handling issues with care, efficiency, and professionalism.
3. Coordinate and liaise with contractors and the construction team for larger remedial works.
4. Manage and schedule appoint...