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Facilities manager

London
urbanest
Facilities manager
Posted: 3h ago
Offer description

5 days ago Be among the first 25 applicants

Hours: 37.5 hours per week. Monday to Friday.

Working closely with our Maintenance onsite teams, you will oversee all aspects of facilities management across multiple urbanest communities. You will drive operational performance, ensure compliance, and deliver high standards of maintenance and safety, while contributing to our mission of creating sustainable and supportive student communities.

Key Responsibilities for Regional Facilities Management:

* Lead and manage facilities operations across multiple urbanest sites in London, ensuring buildings are safe, compliant, and well maintained for all residents and staff.
* Develop, implement, and monitor planned preventative maintenance programmes, repairs, and upgrade projects, working closely with site teams and external suppliers.
* Ensure contracted building work Is carried out to a high standard Inline with health and safety regulations
* Ensure compliance with all Health & Safety legislation, Fire Safety requirements, and statutory building regulations.
* Champion sustainability initiatives across the region, supporting urbanest’s mission to deliver responsible, sustainable communities.
* Manage budgets efficiently, reporting on operational performance, expenditure, and identifying improvements to drive value for both the business and our residents.
* Lead and support the development of on-site Maintenance Teams, fostering a culture of professionalism, continuous improvement, and outstanding resident service.
* Deliver training, briefings, and guidance on safety, equipment, and industry best practice to facilities staff and other operational teams.
* Be a key point of contact for technical queries, emergencies, and escalation of facilities-related issues at your buildings.
* Contribute to mobilisation and opening of new urbanest sites, ensuring the delivery of operational excellence from day one.

Skills and Experience we're looking for:

* Proven experience in facilities management, property management, or building operations in a multi-site environment, ideally within residential or hospitality sectors.
* Demonstrable experience of managing maintenance programmes, statutory compliance, and Health & Safety in a similar role.
* Strong leadership skills with the ability to motivate and develop high-performing site teams.
* Excellent communication and interpersonal skills, able to build relationships with colleagues, contractors, residents, and university partners.
* Analytical approach with strong problem-solving abilities and attention to detail.
* Confident user of building management software (CAFM, Concerto), Microsoft Office, and digital maintenance management platforms.
* Ability to prioritise and deliver operational tasks to tight timescales, across varied locations.
* Mechanical and Electrical background
* Travel & Cycle to work Loan
* Recruitment bounty when you refer a friend to the business
* Company pension contribution of 7%
* Support with health and wellbeing - The Gym Group discount, access to Headspace wellbeing app and 24/7 Employee Assistant Programme
* Staff parties
* Life assurance
* Perkbox - variety of discounts to use on a variety of different high street stores.
* Training and Development

This is a wonderful opportunity to join an ambitious, thriving and professional company, located in the heart of London. We started in 2009 and are now a 210+ strong team working every day to embody our values: Integrity, Development, Energy, Achievement and Support.

Our head office is in Covent Garden, and we operate a 24/7 business out of nine communities across the city; (King’s Cross, St Pancras, Hoxton, Tower Bridge, Victoria, Vauxhall, City, Westminster and Battersea) with over 4,600 total beds. We opened urbanest Battersea in September 2024, one of the world’s most sustainable student accommodation buildings, and look forward to opening our 10th property, urbanest Canary Wharf in 2026. Our largest project to date with 1,784 beds, urbanest Canary Wharf will further enhance our sector leading status when it comes to sustainable developments.

Our communities each have a unique feel with buzzing social areas and quiet study spaces for our residents, and we are proud to offer an amazing living experience with students who attend top universities such as King’s College London, the London School of Economics, University College London and New York University. We have a co-ordinated calendar of in-house events that helps students discover London and truly enjoy their time with us, ensuring urbanest has a positive impact during this developmental stage of their lives, serving us in our Mission:
“To enhance university life by delivering responsible, sustainable communities across London.”

At urbanest we are proud of our incredible work culture, and we all come together at different events throughout the year to celebrate our achievements. We are also pleased to offer numerous staff benefits, including discounted gym membership, travel to work/cycle to work loan, a generous company pension contribution, access to Wellbeing app Headspace, and more. Join us at urbanest and help us achieve our Vision of “a living and working experience better than yesterday; even better tomorrow.”

If you're ready to make an impact and be part of a dynamic, growing team, we would love to hear from you. Apply now!

Due to the nature of our business and this specific role there are other adhoc tasks which occur throughout the annual lifecycle – this JD is not exhaustive.

Urbanest privacy policy can be found here: Privacy Policy


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Other


Job function

* Job function

Management and Manufacturing

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