Job Summary
The post holder will provide senior management and leadership to the Strategy and Partnerships Team and develop robust internal and external stakeholder relationships which ensure statutory income is received and programmes of improvement and change are successfully implemented across the Hospice.
Main duties of the job
Strategic Planning
Working with the Director of Strategy and Partnerships, the CEO and other Directors the Head of Transformation is responsible for taking forward all aspects of strategic development, strategic aims and key priorities.
Ensure that the overarching aims of the strategy are delivered through coordination and direction across the directorates and externally, addressing barriers to change and enabling long term change and improvement.
Take oversight of emerging opportunities for collaborative work or challenges arising from national and local system priorities to ensure a coordinated and appropriate response in line with hospice vision, strategy and values.
To support the development and delivery of the strategic direction based on an analysis and interpretation of current national guidance, context and developed understanding of the regional and local requirements.
Working with other Directors and Heads of, both in terms of supporting strategy and performance, to ensure that appropriate business and operational development processes are in place to deliver relevant and timely progress.
Contribute to evaluation plans, supporting development of effective approaches that can gather meaningful quantitative data and qualitative feedback from a broad range of stakeholders to demonstrate impact
About Us
Shooting Star Childrens Hospices
Shooting Star Childrens Hospices are a leading childrens hospice charity caring for babies, children and young people with life-limiting conditions, and their families.We support families across Surrey and South West London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care and only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the North West and South West of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care.
Details
Date posted
14 August 2025
Pay scheme
Very senior manager (VSM)
Salary
£60,000 to £70,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0299-25-1308
Job locations
Artington Manor Farm
Old Portsmouth Road
Guildford
Surrey
GU3 1LP
Job Description
Job responsibilities
The postholder will play an important role in building and managing external relationships across our ICBs and other statutory partners. They will undertake significant engagement and working in collaboration with a number of different stakeholders, including ICBs, commissioners, acute, primary care, mental health providers and voluntary community and social enterprise sector organisations.
The post holder will develop and maintain excellent working relationships at all levels within the hospice and work closely with internal and external stakeholders as required to support with innovative, effective and lasting solutions to complex service problems and supporting delivery of SSCHs Strategy.
The post holder will ensure the efficient operational management of the contracts manager, PMO office, and the inhouse statutory funding operation ensuring that it effectively supports the overall strategy. This will be done through setting goals, objectives, resources, milestones and measures of success to deliver significant change, improvement and transformation.
Job Description
Job responsibilities
The postholder will play an important role in building and managing external relationships across our ICBs and other statutory partners. They will undertake significant engagement and working in collaboration with a number of different stakeholders, including ICBs, commissioners, acute, primary care, mental health providers and voluntary community and social enterprise sector organisations.
The post holder will develop and maintain excellent working relationships at all levels within the hospice and work closely with internal and external stakeholders as required to support with innovative, effective and lasting solutions to complex service problems and supporting delivery of SSCHs Strategy.
The post holder will ensure the efficient operational management of the contracts manager, PMO office, and the inhouse statutory funding operation ensuring that it effectively supports the overall strategy. This will be done through setting goals, objectives, resources, milestones and measures of success to deliver significant change, improvement and transformation.
Person Specification
Qualifications
Essential
* The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Childrens Hospices.
* The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
* Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Childrens Hospices policy on health and safety at work.
* The post holder will attend all mandatory training relevant to their role
* Shooting Star Childrens Hospices is a leading childrens hospice charity for babies, children and young people with life limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
* Professionalism we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
* Respect We will treat each other with the utmost respect.
* Integrity We will be open, honest and transparent in all that we do.
* Diversity We will respect individuality and ensure inclusion and fairness to all.
* Excellence We will strive for excellence in all that we do.
Person Specification
Essential
* The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Childrens Hospices.
* The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
* Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Childrens Hospices policy on health and safety at work.
* The post holder will attend all mandatory training relevant to their role
* Shooting Star Childrens Hospices is a leading childrens hospice charity for babies, children and young people with life limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
* Professionalism we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
* Respect We will treat each other with the utmost respect.
* Integrity We will be open, honest and transparent in all that we do.
* Diversity We will respect individuality and ensure inclusion and fairness to all.
* Excellence We will strive for excellence in all that we do.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Shooting Star Childrens Hospices
Address
Artington Manor Farm
Old Portsmouth Road
Guildford
Surrey
GU3 1LP
Employer's website
https://www.shootingstar.org.uk/ (Opens in a new tab)
Employer details
Employer name
Shooting Star Childrens Hospices
Address
Artington Manor Farm
Old Portsmouth Road
Guildford
Surrey
GU3 1LP
Employer's website
https://www.shootingstar.org.uk/ (Opens in a new tab)
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