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Assistant Manager - Lounge
Lounges are special places, made so by the brilliant people who run them. As an Assistant Manager, you'll support the General Manager in maintaining that brilliance, delivering 14 great shifts to ensure every customer leaves happy. You'll assist with the daily operations of the Lounge, including rotas, team engagement, and customer feedback. Your standards will match ours, but your approach will be unique — you do it your way. Brilliant!
Key responsibilities include driving sales, team retention, training, customer service, and maintaining high standards. You aim for your Lounge to be the community's top destination. This role is challenging but rewarding if you've got the passion and resilience.
The Good Stuff
* Overtime pay for hours worked over contracted hours
* Staff food on every shift
* 50% staff discount outside working hours from day one
* 28 days holiday (including Bank Holidays), pro rata
* Enhanced maternity and paternity pay after 2 years of service
* Exclusive staff events like Loungefest
* Competitions and incentives, including trips with suppliers
* Company pension scheme
* Long service awards
* Power over your pay with Wagestream
* Support via the Licensed Trade Charity
* Opportunities for personal development and career progression
* Tips shared equally based on hours worked
* Christmas and Boxing Day off
What you'll bring
* Experience as an Assistant Manager, Deputy Manager, or Supervisor in restaurants, bars, cafes, or coffee shops
* Experience in a bar environment with food and drinks preparation
* A passion for hospitality and talent for managing people
* Driven and persistent in overcoming challenges
* Strong literacy and attention to detail for reporting KPIs
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with limited supervision under pressure
* Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices
Follow us on LinkedIn or @life.at.loungers on TikTok and Instagram to learn more about us.
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