Introduction
The Department of Corrections (DOC) is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin.
The Division of Adult Institutions is recruiting to fill an Institution Complaint Examiner position. This position is based out of Kettle Moraine Correctional Institution (KMCI) in Plymouth, WI.
Position Summary
This position conducts investigations into inmate complaints and makes recommendations to ensure the orderly operation of the Institution, protection of inmate civil rights, and adherence to Institution and Department Code and Wisconsin State Statutes. Responsibilities also include interpreting administrative codes, departmental policies and procedures to Administrative Team and other staff; directing, analyzing, and preparing special surveys, reports and statistics; developing, composing, and ensuring implementation of policies and procedures; developing and maintaining instruments to ensure orderly running of the Institution (e.g., inmate handbooks); providing public relations functions; completing special projects as directed; and participating as a member of the Administrative Team.
Salary Information
This position is in pay schedule/range 81-04 with an annual salary of $44,241 - $81,536, plus excellent benefits. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. A 12-month probationary period is required.
Benefits
* Substantial leave time including at least 3.5 weeks of vacation to start, nine paid holidays, and ample accrued sick time that rolls over each year.
* Insurance: Excellent and affordable health, dental, vision, and life insurance.
* An exceptional pension plan with employer match and lifetime retirement payment
* An optional tax advantaged 457 retirement savings plan
* DOC is a qualifying employer for the Public Service Loan Forgiveness program.
* The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
* Employee Assistance Program offering tools, resources, and professional consultation services to support health and well-being.
* Total Rewards Calculator to understand benefit value.
Job Details
Applicants must be legally authorized to work in the United States at the time of application. The Department of Corrections may conduct pre-employment drug screens. The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
Qualifications
The qualifications listed below will be evaluated in the first step of the selection process and must be clearly described in the letter of qualifications and/or resume.
Minimally Qualified Applicants Will Have Experience
* Conducting and/or coordinating investigations utilizing investigatory techniques (e.g., interviewing techniques, handling and preserving evidence, record keeping, reports)
* Preparing an investigation summary report and making recommendations based on results for administrative action and resolution
* Interpreting, implementing, and monitoring investigative resolutions, corrective actions, policies and procedures to ensure compliance (e.g., from staff, managers, agencies, the general public, other appropriate parties)
In addition to the above, well qualified applicants will have experience:
* Reviewing and analyzing investigative findings of cases (such as those involving complaints, criminal and/or other legal or policy matters) for accuracy, compliance, thoroughness, and appropriateness of recommended solutions for administrative action and resolution
* Responding to litigation and providing assistance for other staff responding to litigation requests as needed in the criminal justice field.
How To Apply
To apply, click on “Apply for Job” to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered. Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the qualifications mentioned above. It is not necessary to include references at this time. Your letter of qualifications and resume will be evaluated and is considered the assessment for this position. Your letter of qualifications and resume should be limited to a maximum of two pages each.
Your submission will be evaluated by one or more job experts. The most eligible candidates will be invited to participate in the next step of the selection process. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications. If interested, please click here.
Questions can be directed to Phia Vang, Human Resources Specialist at Phia.Vang@wisconsin.gov.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities. The State offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Deadline to Apply
Online application and materials must be submitted by 11:59 pm on 11/2/25, in order to be considered.
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