DA Refuge Manager (Female Applicants Only)
Leicester
£30,868 per annum
Monday - Friday | 9am - 5pm
Permanent | 37.5 Hours Per Week
Are you an experienced leader within Domestic Abuse, Refuge, IDVA or Supported Accommodation services?
Do you have a passion for supporting BAME women and children affected by domestic abuse and crisis?
We are recruiting for a DA Refuge Manager to lead a specialist refuge service in Leicester supporting women from Black, Asian, Minority Ethnic (BAME) and refugee communities.
This is an opportunity to join a highly respected women's organisation providing culturally sensitive support, emergency accommodation and community-based services to women and children fleeing abuse and violence.
About the Role
You will oversee the day-to-day management of a Leicester refuge service consisting of 4 houses with 18 bed spaces, managing a team of approximately 3-4 staff members across full-time and part-time services whilst overseeing the IDVA provision.
The service supports both single women and women with children and works closely with immigration solicitors, housing providers and community agencies to provide holistic support.
You will be responsible for:
Managing refuge staff and operational delivery
Safeguarding and complex case management
Supporting women affected by domestic abuse and trauma
Managing rotas, compliance and reporting
Senior on-call responsibilities
Working closely with external agencies and community organisations
Supporting culturally sensitive and trauma-informed servicesWhat We're Looking For
Previous management experience within Domestic Abuse, Refuge, Supported Housing or Safeguarding services
Strong safeguarding and risk assessment knowledge
Experience supporting BAME communities
Senior on-call experience
Managerial qualification essential
Strong leadership and communication skills
Ability to manage complex and emotionally demanding situationsEssential Requirement
Applicants must speak English plus at least 1 community/BAME language due to the needs of the service users and the culturally sensitive support provided.
Benefits
28 days annual leave
Clinical supervision and wellbeing support
Supportive and specialist environment
Ongoing training and development
Opportunity to genuinely change lives within the communityImportant Information
This role is open to female applicants only under the Equality Act 2010 Schedule 9 Part 1 due to the nature of the service and the vulnerable women supported within the refuge environment.
If you are passionate about empowering women, leading high-quality services and making a real impact within BAME communities, we would love to hear from you