A fantastic opportunity has arisen at Hotel Xenia, Autograph Collection by Marriott. We are currently looking to recruit a dedicated and experienced Night Receptionist to service in our growing luxury boutique hotel
Position Overview
Reporting to the Night Manager, the Night Receptionist is responsible for ensuring the smooth running of the hotel during overnight hours. This role combines guest service with financial duties, including reconciling daily transactions, preparing audit reports, and managing late check-ins and departures. The Night Receptionist also handles guest requests, monitors hotel security, and supports a seamless guest experience while safeguarding the hotels operations overnight. By maintaining high standards of Guest service, the Night Receptionist plays a vital role in delivering a seamless guest experience and supporting the hotels reputation for excellence.
What we looking for
Previous experience as a Night Receptionist or similar role, with proven skills in guest services, reservations, and financial reconciliation.
R eliable, accurate, and committed to maintaining high service and audit standards that safeguard revenue and enhance the guest experience.
Effective communication and teamwork abilities, collaborating closely with colleagues and other departments to support smooth hotel operations.
Proactive and detail-oriented, with excellent problem-solving skills to handle guest issues, operational discrepancies, and overnight challenges efficiently.
Strong knowledge of hotel front office operations, PMS systems, and auditing procedures, with the ability to ensure accuracy and compliance at all times.
What we offer
28 days holiday including bank holidays.
World class training and development programmes tailored to enhancing skills.
Free meals on duty in our colleague dining facilities.
Uniform supplied and laundered
Company pension plan
Staff Parties and Monthly Celebration Party.
Recommend a Friend Bonus.
Special discounted rates for 9,000+ Marriott hotels worldwide.
Hotel Xenia, Autograph Collection by Marriott is a contemporary boutique hotel located in South Kensington, London. Inspired by Xenia the ancient Greek concept of hospitality invites guests to embrace the extraordinary. With 4-star accommodations, 99 guest rooms and suites, an all day dining Italian Restaurant La Terrazza, Living Wall Bar, cigar garden, private dining, and events area, Xenia offers truly unique experience for our guests, a modern, yet comfortable home away from home ambience.
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
TPBN1_UKCT