Job Description
Office Administrator
Location: Tongham, Surrey
Hours: Full-time, Monday–Friday, 09:00–17:00 (office-based) 1 x hour for lunch
Salary: Salary around £24-25k per annum
Application deadline: Friday 13th FebruaryPotential start date: Monday 16th March
About Our Client
They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence.
The Opportunity
They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery.
Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently.
The Role
This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle—from initial sale through to departure and post-expedition operations.
Key Responsibilities
* Act as a central point of contact for internal and external communications, including correspondence parents, schools, and partners.
* Supporting the Office Manager and Expedition Managers with daily administrative tasks.
* Handle sensitive and personal data in strict compliance with GDPR regulations.
* Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including: Sales and marketing materials, including creating posters, sending marketing emails. / Updating and housekeeping of CRM system / Supporting our client's yearly conference with leaders and teachers / Pre-departure and operational documentation.
* Ensure office procedures and business processes are completed accurately and on time.
* Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness.
* Opportunities to learn and develop in the wider business.
About You
The successful candidate will be:
* Highly detail-oriented, with a strong commitment to accuracy and quality.
* Proactive, enthusiastic, and motivated to improve and support systems and processes.
* Confident and professional in both written and verbal communication, including answering incoming calls.
* Customer-focused, with excellent client service skills.
* A logical thinker with strong problem-solving abilities.
* Well organised, efficient, and able to prioritise a varied workload.
* A team player who enjoys working in a small, supportive environment.
* Passionate about travel, outdoor adventure, and working in a purpose-driven business.
* Happy working full-time in an office-based role.
* Hold a UK Driver’s License.
* Lives within 1 hour distance from Farnham, Surrey.