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Field service engineer apprentice

Nottingham (Nottinghamshire)
Synectics
Field service engineer
Posted: 27 September
Offer description

Summary

Due to company growth, Ocular are now looking to recruit an apprentice engineer.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course
Fire emergency and security systems technician (level 3)

Hours
Monday - Friday, working hours TBC

40 hours a week

Start date

Monday 1 December 2025

Duration

3 years

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

About The Role:

Are you ready to kick-start your career in security engineering? We’re looking for a motivated and enthusiastic Field Service Engineer Apprentice to join our dynamic engineering team at Ocular.

This is a fantastic opportunity to gain hands-on experience and industry-recognised training while working alongside experienced professionals in the field of electronic security systems. You’ll be supporting the installation, maintenance, and servicing of a wide range of security technologies - all while developing the skills needed to become a fully qualified Field Service Engineer.

Duties & Responsibilities:

* Work closely with our experienced engineers to support the maintenance, servicing, and repair of a wide range of security systems, including but not limited to: CCTV (Analogue & IP), Intruder Alarms & Access Control Systems
* Assist in performing scheduled preventative maintenance visits and responding to routine fault calls
* Develop your skills in diagnosing and resolving technical issues under the guidance of experienced engineers
* Assist in maintaining accurate service records and ensuring all customer documentation is up to date
* Ensure all tools, parts, equipment, and company vehicle are properly maintained, stocked, and ready for use
* Adhere to company Health & Safety policies and comply with relevant industry standards and regulations. Attend college or training provider days as required and complete coursework on time to achieve course milestones
* Attend other bespoke, system related training as deemed necessary as part of further development in the role


Where you'll work

Ocular Integration Ltd, 3 Attenborough Lane
Nottingham
NG9 5JN


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

SKILLS FOR SECURITY LIMITED


Training course

Fire emergency and security systems technician (level 3)


What you'll learn

Course contents

* Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
* Complete functionality tests of systems and components during commissioning systems.
* Apply and implement system design, planning and installations including additional components to existing systems.
* Carry out takeover procedure, diagnose and repair faults.
* Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
* Comply with environmental and sustainability, regulations and standards.
* Complete functionality tests of systems and components during handover of systems.
* Carries out risk assessments.
* Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology.
* Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately.
* Communicate with internal and external stakeholders using sector specific terminology through written means.
* Plan and install systems cabling.
* Carry out maintenance activities on fire detection and alarm systems and their components.
* Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.
* Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
* Complete functionality tests of systems and components during commissioning systems.
* Apply and implement system design, planning and installations including additional components to existing systems.
* Carry out takeover procedure, diagnose and repair faults.
* Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
* Comply with environmental and sustainability, regulations and standards.
* Complete functionality tests of systems and components during handover of systems.
* Carries out risk assessments.
* Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology.
* Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately.
* Communicate with internal and external stakeholders using sector specific terminology through written means.
* Plan and install systems cabling.
* Carry out maintenance activities on fire detection and alarm systems and their components.
* Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.


Training schedule

Fire Emergency and Security Systems Technician Level 3.

As part of this role, you will be enrolled on the Level 3 Fire, Emergency and Security Systems Technician Apprenticeship through Skills for Security. This nationally recognised programme typically lasts 36 months and combines hands-on experience with structured training and will attend the training centre every 8 weeks.

You’ll learn how to design, install, commission, and maintain a range of electronic systems that protect people, property, and premises, including fire detection, intruder alarms, CCTV, and access control systems.

By the end of the apprenticeship, you will have the knowledge and skills required to register as an Engineering Technician (EngTech) with the Engineering Council. You will have regular progress reviews (every 12 weeks) which will ensure your development stays on track, with support from your mentor at Ocular and the training provider.


Requirements


Desirable qualifications

GCSE or equivalent in:

* Maths (grade 4)
* English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* IT skills
* Attention to detail
* Problem solving skills
* Team working
* Customer care skills
* Organisation skills

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