Business Office Team Leader | Finance | Administration | Private Hospital | Macclesfield | 12 months FTC | Full-time | 37.5 hours per week | Competitive salary and excellent benefits
Spire Regency Hospital is currently looking for an experienced Team Leader/Supervisor to join their Finance team on a full-time, fixed-term basis to cover maternity leave.
Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, a fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare are offered. Part of the award-winning Spire healthcare group, we're world-class experts offering fast access to specialised and personalised healthcare using some of the latest diagnostic and treatment technologies.
Contract type: 12 months Fixed-term contract
Working hours: Monday - Friday 9 am to 5 pm
As Business Office Team Lader, you will manage, monitor, evaluate and develop the effective, efficient and quality operation of the hospital’s Business Services team through strict compliance to Spire procedures.
Duties and Responsibilities (not limited to):
1. To be responsible for the day-to-day management and supervision of the business office including performance reviews, objective setting and training
2. To call off daily and monthly reports and action them accordingly to specified work instructions
3. To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required
4. To establish and maintain excellent working relationships with internal and external stakeholders
5. Creation, support and compliance of standardised department processes and procedures
6. Identify & review any departmental performance issues providing appropriate training and support when required. To establish staffing requirements, evaluate effectiveness and organization of staff
7. To co-ordinate all Business Services processes and ensure suitable levels of cover for all tasks
8. To ensure the completion of month end returns as required for accruals, pre payments, and banking transactions
Who we're looking for:
9. Experience of working in a managerial / supervisory position in a similar environment is essential
10. Excellent numeracy skills
11. Strong focus on delivering and meeting customer expectations
12. Confident telephone manner with the ability to communicate with a wide range of customers at all levels
13. The ability to work effectively as part of a team
14. Highly numerate
15. High degree of accuracy and a methodical approach to workload
16. IT literate and a competent user of the MS Office suite of products with an advanced working knowledge of Excel, including formulas and V look ups
Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
17. 35 days annual leave inclusive of bank holidays
18. Employer and employee contributory pension with flexible retirement options
19. 'Spire for you' reward platform - discount and cashback for over 1000 retailers
20. Private medical insurance
21. Subsidised Meals
22. Life assurance
23. Free DBS
24. Free Car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
25. Driving clinical excellence
26. Doing the right thing
27. Caring is our passion
28. Keeping it simple
29. Delivering on our promises
30. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee's well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.