A polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Oxford Street station.
This reception role is suited to an individual experienced in ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The position offers a salary of up to £33,000 and operates Monday to Friday, with occasional overtime required to coordinate emergency appointments.
We are seeking a candidate from a high-net-worth, luxury-led background. Previous office experience is essential, alongside a career history within one or more of the following:
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Five-star or ultra-luxury hotels
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Private members’ clubs
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Luxury fashion houses or flagship boutiques
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UHNW private households or private PA roles
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Any high-end concierge or bespoke client services
The successful candidate will be a sophisticated communicator, confident liaising with high-profile individuals, consultants and private patients, and comfortable operating within a discreet, high-expectation environment.
The clinic is renowned for delivering an exceptional, personalised service within an elegant and calming setting. Specialising in complex, blindness-related conditions and with a growing medical trials division, it is at the forefront of private ophthalmic care.
The Role
As a key ambassador for the clinic, you will:
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Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience
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Coordinate emergency surgical procedures at short notice, managing consultant diaries and liaising with surgeons and clinical teams
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Provide polished and professional communication across all channels
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Manage consultant clinic diaries with precision and discretion
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Process payments confidentially and respond to sensitive patient enquiries
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Support operational duties including stock control, ordering supplies and coordinating maintenance
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Uphold immaculate standards of presentation, confidentiality and service excellence at all times
Shifts: 8.00am-5.00pm, 9.00am-6.00pm, 10.00am-7.00pm