Eden Scott is delighted to be supporting a leading financial services organisation in Edinburgh as they look to appoint an experienced Business Analyst to join their Banking Operations function. This is an excellent opportunity for an analytical, detail‑driven professional who thrives in a fast‑paced, regulated environment and enjoys shaping operational excellence.
As a key member of the Operations Change team, you will play a central role in delivering process improvements, supporting transformation initiatives, and ensuring operational workflows remain robust, efficient, and compliant. You'll work closely with stakeholders across Operations, Risk, Technology, and Change to gather requirements, analyse data, and help implement solutions that enhance the customer experience and strengthen operational control.
Key Responsibilities
Conduct detailed business analysis across banking operations, identifying gaps, risks, and opportunities for improvement
Gather, document, and validate business requirements using structured methodologies
Map, review, and optimise operational processes
Support change delivery, ensuring solutions meet operational needs and regulatory expectations
Collaborate with cross‑functional teams to implement system and process enhancements
Produce high‑quality documentation including requirements, process maps, and test scripts
Support user acceptance testing (UAT) and implementation activities
Provide analytical insight to drive data‑led decision-making
Person Specification
To succeed in this role, you will bring:
Proven experience as a Business Analyst within banking or financial services
Strong understanding of operational processes within retail or corporate banking
Excellent requirements‑gathering, process mapping, and stakeholder‑management skills
Ability to challenge constructively and influence positive change
Strong analytical skills and a keen eye for detail
Experience working in regulated environments
Knowledge of Lean/Six Sigma, Agile, or similar methodologies (desirable)
f you're a proactive Business Analyst with a passion for improving processes and supporting successful change, we'd love to hear from you, Please only apply if you are based in Scotland this role will not provide sponsorship
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before and would like to send your cv over in order to discuss future opportunities, please drop off a CV at and we can discuss your application further.
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