Responsible to: Executive Director MIS and Exams
Hours: Full time
Imperial Recruitment Group are delighted to be partnering with East Durham College on a retained basis to support the appointment of a Examinations and Achievement Manager.
Main Purpose
To lead the development and delivery of the following cross college services:
* Exam registrations, entries and certification.
* Student achievement data and related management information.
* Organisation of exam sessions, invigilation and online testing.
Responsibilities
* Provide an efficient, effective and timely Examination Service for staff and students across the College, ensuring entries, registrations and results are accurately collated and recorded in accordance with College Policy and Awarding Organisation regulations.
* Ensure the efficient and effective management and running of College Examinations and awards function in line with JCQ and Awarding Organisation regulations.
* Provide advice to the management and senior management teams on examination matters.
* Ensure security arrangements are in place for all examinations in line with JCQ and awarding organisation regulations.
* Identify and monitor the principal significant risks associated with the delivery of examinations across the College.
* Work with Management Information Systems leads to ensure the ongoing development of the ProSolution Exams module and further develop the use of ProSolution in registrations and results, streamlining the administration of examinations whilst ensuring timely and accurate recording of exams data.
* Develop and implement appropriate procedures for the recording of student achievement data and for progressing incomplete achievement data before funding deadlines.
* Plan, manage and monitor the Exams budget and report on the cost of college registration, examination entry and certification fees for each awarding organisation.
* Set and clearly articulate the standards and service levels required for the service, including key performance indicators, and ensure those standards are consistently achieved or exceeded.
* Lead the planning, co‑ordination and prioritisation of the work of the Exams Team, ensuring full and accurate exams data is recorded in a timely manner whilst delivering a high‑quality customer‑focused service.
* Ensure that appropriate Access Arrangements are put in place in accordance with College policy.
* Ensure exam sessions are appropriately organised, timetabled, communicated and are well executed.
* Ensure there is sufficient capacity to invigilate exams and online tests, including the appropriate number of trained external and internal invigilators in line with the College’s agreed policy.
* Ensure the service is underpinned by robust procedures and work cooperatively with Curriculum Teams and other teams within the College to maximise efficiency and maintain effective levels of processing during varying levels of demand.
* Provide effective leadership and line management to ensure staff are effectively organised to carry out their duties, and consistency and quality are maintained throughout the Exams Team.
* Lead processes relating to continuous improvement of the service, including performance management reviews and quality improvement processes.
* Provide clear, accurate and timely reports to management, senior management and partner agencies on matters relating to the responsibilities of the role.
* Lead staff development sessions including JCQ general regulations for curriculum staff, invigilation training, awarding organisation regulations and exam processes.
* Assist with enrolment and other administrative duties during peak periods.
* Work at any of the College sites on a temporary or indefinite basis.
Qualifications / Training
* Level 3 in a Business Administration related qualification or relevant experience.
* GCSE level standard education or equivalent (maths & English).
* Educated to Degree Level or equivalent.
Experience
* Managing an examination function with extensive knowledge of examination administration and awarding organisation regulations.
* Managing staff and team development.
* Analysing, collating and presenting data and information.
* Implementing external procedures and regulations.
* Devising, implementing and maintaining auditable record systems.
* Working with computerised systems, including word processing, databases and spreadsheets.
* Previous experience of working within an educational establishment.
Skills and Knowledge
* Ability to prioritise, manage and maintain a budget effectively and other physical resources.
* Able to work under pressure, on own initiative or as a member of a team.
* Able to adapt to change and to undertake new challenges.
* Excellent attention to detail with outstanding organisational skills.
* Ability to manage examination data in line with GDPR.
Attributes / Other Requirements
* Reliability / Trust / Professionalism – ability to carry out the role with professional integrity in line with EDC values and behaviours.
* Communication – ability to communicate clearly and effectively to all levels, both verbally and in writing.
* Ability to work independently and as part of a team under minimal supervision.
* Ability to display awareness, understanding and commitment to the protection and safeguarding of children and young vulnerable adults.
* Driving – Full UK Driving Licence and / or access to a vehicle.
To take appropriate responsibility for PREVENT and safeguarding and promotion of the welfare of children and/or vulnerable adults.
To uphold British Values, the college values and responsibilities regarding equality and diversity.
To understand and adhere to College Health and Safety polices and guidelines ensuring compliance with statutory legislation and taking a responsibility for your own and others’ health and safety.
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