Job Title: Savings Customer Service Specialist - Banking - Chester
Salary: Competitive
About the Savings Customer Service Specialist - Banking - Chester role
Our client is a growing Bank with a fantastic, innovative proposition, market leading product suite & sustainable approach to lending. Due to their ongoing growth the company now seeks a Savings Customer Service Executive to join their busy thriving team.
The Savings Customer Services Specialist is responsible for supporting existing and prospective savers. Savers will interact with the bank via a variety of channels which include online secure messages, telephone, email, post and webchat.
The savings customer services team is responsible for all customer servicing including account opening, payments in and out, statements and managing the maturity process.
This role offers huge scope for personal & career development as the bank continues to scale.
Responsibilities of the Savings Customer Service Specialist - Banking - Chester role;
1) Customer Service
* Provide exceptional customer service and driving good customer outcomes to savers and prospective savers via telephone, email, secure message and webchat.
1. Continually develop your knowledge on the bank’s savings products and services so that you c...