Job Description Healthy outcomes start with positive patient experiences. 38.5 Hours / 4 on 4 off rolling rota / 08:00-20:00 £14.03 per hour any enhancements Employee recognition scheme / Flexible Benefits / Blue Light Card / Perks Holidays Location is Royal Stoke Hospital Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is:ST4 6QG Please take the time to read the attached job description Job Introduction You care for our patients. We care for your career. As a Patient Catering Supervisor at Sodexo, based at Royal Stoke Hospital, you’ll take the lead in delivering high-quality catering services in a dynamic healthcare environment.You’ll be an inspiring leader, capable of motivating your team in a fast-paced setting while maintaining a sharp eye for detail.With strong communication and organisational skills, you’ll help us put people at the heart of everything we do — delivering outstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way. What you’ll do: Communicate effectively with colleagues to support daily duties and catering service delivery Use computer systems for payroll, ordering, and management tasks Complete and oversee all required daily and weekly documentation Follow established procedures and escalate issues to management when necessary Supervise, train, and ensure front-line staff adhere to working standards Manage stock through ordering and control in line with company policy Handle customer queries and complaints professionally Ensure adequate staffing, maintain rotas, and uphold health & safety and allergen management practices What you bring: Emotional Resilience Understanding of Customer Care Ability to listen and have good communication skills Adaptable and self-motivated Understanding of Health and Safety Ability to work under pressure Be able to work as part of a team To act on their own initiative and adapt quickly to change Supervise a diverse team without discrimination What we offer: Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait! About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Clickhereto read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.