Sales Progressor
Stroud
£26,000 + commission (OTE £32,500)
Permanent
Our client is looking for a Sales progressor to join their family style property company. The role will involve being the main point of contact for clients and purchasers once a sale is agreed and completing contracts as soon as legally possible
Key Responsibilities - Sales Progressor
1. Clearly understand the customer's needs and desired timescales when the property is first handed over at the point of sale.
2. Verify the details of the property chain and identify any missing information.
3. Explain the conveyancing process to clients, especially first-time movers or those unfamiliar with recent changes, and set realistic expectations regarding timelines.
4. Make weekly progress calls to keep all parties informed and updated.
5. Proactively engage with solicitors to challenge delays, ask pertinent questions, and clarify what remains outstanding.
6. Communicate with solicitors and agents throughout the chain to ensure transparency and consistent expectations.
7. Request the admin team to raise the invoice to the vendor's solicitor upon exchange.
8. In cases where a sale encounters issues, involve the branch team early to help resolve them or explore alternative buyers.
9. Ensure cancellations are promptly comm...