We are looking for a Band 7 Business Operations Lead to join the Business Management Team within our Specialist Adult Support Services (SASS) division. Role In this role, you will be working across the entirety of the SASS division as a key member of the wider Business Management Team; assisting the Business Manager, Associate Director and Specialist Services Managers to drive and successfully deliver the following: Service and quality improvement within SASS services by leading and contributing to audits, reviews and improvement projects. Management and monitoring all areas of contract compliance & performance reporting through understanding, operating and overseeing the use of a range of systems and processes that help the division to achieve its priorities. The Role Will Work closely with services where required to support the achievement of contractual & quality outcomes (this role will initially focus on supporting one of our Specialist Services through a period of transformation) Lead & manage the effective introduction of equitable & consistent changes within services, ensuring benefits are realised & captured Contribute to & deploy robust systems & processes to improve contract performance & smooth operational running, ensuring that there is consistency across all SASS services Support the provision overall strategic management, business planning & developmenT Contribute to the management & development of the Business Management team & administrative staff across SASS to provide resilience & consistency of services on a day-to-day basis, whilst ensuring long-term sustainability & development of services & consistency across the partnership You Will Use a variety of management techniques to influence, help shape culture & enable the development of services/staff through training & coaching to achieve good outcomes Work directly & harmoniously with other colleagues such as SASS Managers / Clinical Leads, Business Partners, Operational Service Leads, and Corporate Services to develop and monitor service delivery, finance & performance across all services & geographies Develop excellent working relationships at all levels across BNSSG SASS services; including operational services Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire. Agenda for Change Salary, full NHS benefits, 27 days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive. We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve. Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices. Interested? View our benefits leaflet which you can find attached to this vacancy. For further details / informal visits contact: Name: Mike Findlay Job title: Business Manager Email address: mike.findlay@nhs.net