Brief job description:
We are a growing and ambitious company in the technical education sector, based in Halifax. We are looking for a Sales Support Assistant to join our successful UK sales team, someone with a strong work ethic, sharp attention to detail, and a highly organised approach.
In this role, you'll support both our UK and international sales operations, working with academic institutions across the UK and assisting our direct and export sales teams.
Person specification:
* Work under the UK sales manager to perform and complete tasks assigned in a timely manner.
* Working to meet internal KPIs.
* Manage existing and lapsed customer accounts through account and database management.
* Maintain excellent levels of communication with co-workers.
* Sales reporting and forecasting.
* Providing customers both in the UK and overseas with accurate and clear quotes.
* Driving the above quotes through our CRM pipeline to conversion.
* Keeping the CRM accurate and up to date.
* Handling inbound calls and liaise with other departments to ensure smooth order processing.
* Being first point-of-contact for customer services requirements from our customers. Dealing with the in-house R&D team to resolve these and communicating with the end user.
* Supporting market research, events and exhibitions where required.
Personal attributes:
* Comfortable phone manner in an office environment.
* Good commercial awareness and planning skills.
* Strong interpersonal skills, the ability to develop and maintain long term relationships
* Proactive approach to work.
* Be able to take instruction but also work under your own initiative and communicate well as part of a team.
* Strong time management skills and be able to multi-task.
* Solid Microsoft Office skills including Word, PowerPoint, and Excel.
There is potential for this role to evolve and grow to include customer facing meetings, exhibitions, UK wide and international travel. This is dependent on business needs and an individual development.
Job Type: Part-time
Pay: £25,000.00-£28,000.00 per year
Expected hours: 30 per week
Benefits:
* Flexitime
* Health & wellbeing programme
* Sick pay
* Transport links
Work Location: In person