To be responsible for taking and transcribing minutes at BCPS Meetings at Department/Directorate/Divisional Level. To be involved as required in the circulation of agendas, minutes and other relevant correspondence for Departmental, Directorate and Division meetings including arranging meetings, taking minutes and Communicating complex and sensitive information to service users and executive teams.Provides both reproduced and constructed written reports, dealing with information of a highly complex, and often political and confidential level, including preparation of reports. This also includes promotional material and communications of a high standard in order to enhance the profile of Pathology. To assist with promotional materials and organised visits including refreshments and travel arrangements as appropriate. To deal with incoming phone calls from service users in an appropriate manner, and in accordance with both Departmental and Trust Policies and procedures. Establish and maintain effective communication with colleagues and service users.